Xchanging, the business process and technology services provider and integrator, has won the 2012 StrategicRISK Best Business Continuity Approach of the Year. The Award recognizes firms that “initiated or implemented a well thought-out new business continuity approach in 2011 that reflected current challenges”. Xchanging was selected as winner after being placed on a shortlist of five companies.
Nigel Knight, head of business continuity at Xchanging said, “Over the past twelve months we have worked tremendously hard to overhaul our business continuity planning. We are thrilled that our efforts have been so recognized by the European Risk Management Awards.”
Throughout 2011, Xchanging’s business continuity team undertook a major strategic review to both pinpoint internal weaknesses and encourage feedback from shareholders and customers about steps that Xchanging could take to shore up the market’s trust in its ability to continue to provide services in the event of a crisis. The resulting new plans were externally tested by both KPMG and Ashurst.
In further recognition of its high quality business continuity planning, in 2011 Xchanging became the first insurance service provider to qualify for a certification to the management system standard, BS25999 by the British Standards Institution. Highlighting Xchanging’s excellence in Business Continuity, Lorna Anderson, EMEA Business Continuity Expert at BSI said: “Business continuity is not a one-off activity. It needs to evolve with the organisation. The key to this is thinking about what may happen and taking appropriate steps as demonstrated by XIS. A further endorsement to XIS’s commitment is having it independently assessed by BSI.”
