United Insurance Brokers (UIB) has assigned Stephen Pallett as their new Executive Director, Operations and Administration.
Stephen was promoted from the position of UIB Marine Technical Director and has already worked centrally on many UIB market reform projects. As Operations and Administration Director Steven will report directly to CEO Philip Dalton and will oversee a range of operational changes across UIB.
Mr Dalton said, “We are extremely pleased to announce Steven’s appointment to this important role. With proven technical excellence and a strong track record of delivering complex change projects he is the natural choice to drive these changes at UIB.”
Steven will be responsible for identifying procedural weaknesses and ensuring standardisation of technical and operational procedures throughout the company. As his role develops he will identify and implement new workflow processes to improve efficiency. He will continue to be responsible for all London Market eCommerce initiatives at UIB and act as the focal point for all such projects.
This year, Stephen will work closely with the CEO on a number of central operations, including the implementation of a new operating system, which is set to replace the current TWINS/eBroking system. He will also help develop the operating system strategy for UIB Group.