A leading travel industry insurer, Vantage, has warned tour operators that they could be facing large insurance claims and some may not have sufficient excursion cover.
Gary Armstrong of Vantage, said, “Tour operators could find themselves with a very big hole in their cover and a big hole in their bottom line.” He explained that the main problem arises when tour operators face claims after people are hurt on excursions they are seen to org anise. Even if a tour operator is not the main organizer of an excursion in which someone is hurt, they may be seen to be due to their conduct.
“The problem is companies are not telling their insurer what they are doing, meaning there is potentially a gap in cover,” added Mr Armstrong, when speaking to Travel Weekly.
He added that insurers are already seeing an increase in the number of people making claims as a result of being hurt on excursions when on holiday. As a result of how travel firm reps sell excursions, the tour operators can often be seen as liable and must be insured adequately to protect themselves against these expenses. Armstrong said, “What leaflets say in resort or what a rep says can often conflict.”
