Towergate has entered into a five-year agreement with Lorega, the pioneer of Loss Recovery Insurance, to exclusively provide its range of products to the broker’s clients.
Lorega has successfully worked in partnership with Towergate since 2006, to provide specialist policyholder claims services, branded as Towergate Assist. Customer feedback consistently shows that policyholders, who purchased Loss Recovery Insurance, feel that they received a very high level of service following a claim.
Under the terms of the new agreement Towergate will continue to own brand the Lorega products and will aim to significantly increase distribution. This will include the new Lorega 10 product, which will also be introduced to the Towergate SME client during the first quarter of the year.
Paul Williams, Broking Director of Towergate said: “We have been very impressed with the professionalism that Lorega has brought to the vital claims handling process and believe their products provide a real competitive advantage. In the event of a claim our policyholders benefit from immediate access to the very best advice, which both increases retention and enhances our own reputation in the market.”
Neill Johnstone, Managing Director of Lorega said: “Lorega is 100% focused on putting the policyholder first and we are therefore delighted that Towergate’s clients value our support and advice following an insurance loss. By entering into a five-year agreement we are ideally placed to continue to drive the penetration of our Loss Recovery Insurance products and deliver the quickest and fairest claims settlements possible for policyholders.”
