Responding to the publication today by the Financial Services Authority (FSA) of its review of the practice of insurers contacting directly a person with a potential claim against their policyholder (third party claims assistance), Nick Starling, the ABI’s Director of General Insurance and Health comments for News-Insurances :
“If an insurer contacts an injured third party it will be to ensure that they get fair compensation and the best possible rehabilitative care more quickly than through the legal process. In doing so, insurers will ensure that the person is fully aware of their legal rights and options.
“The FSA’s guidance, combined with our own code of practice which we will be publishing shortly will ensure that claimants get the best possible deal as quickly as possible. It will also reduce legal costs, which all customers end up paying for through higher premiums”
Responding to the publication today by the Financial Services Authority (FSA) of its review of the practice of insurers contacting directly a person with a potential claim against their policyholder (third party claims assistance), Nick Starling, the ABI’s Director of General Insurance and Health, said:
“If an insurer contacts an injured third party it will be to ensure that they get fair compensation and the best possible rehabilitative care more quickly than through the legal process. In doing so, insurers will ensure that the person is fully aware of their legal rights and options.
“The FSA’s guidance, combined with our own code of practice which we will be publishing shortly will ensure that claimants get the best possible deal as quickly as possible. It will also reduce legal costs, which all customers end up paying for through higher premiums”
