consumers
Survey : consumers’ awareness and skills worryingly low
According to a Eurobarometer study published today on the occasion of the 2011 European Consumer Summit, less than 50% of EU consumers surveyed felt...
BIBA welcomes Government consultation that supports consumer signposting
The British Insurance Brokers’ Association (BIBA) has welcomed the new consultation paper from the Government Equalities Office (GEO), entitled Equality Act 2010: Ending age...
Access to justice is the best measure of legal services quality
RIAD, the International Association of Legal Protection Insurance, convenes its 21st Congress in London today. This high level international forum will examine the importance...
All of the UK’s major credit card providers treat any form of gambling activity on a credit card as a cash withdrawal
moneysupermarket.com, Britain's number one comparison site, has conducted analysis into the wide range of transactions treated as a cash withdrawal by credit card providers.
The...
ABI urges European Commission to be more ‘consumers’ focused
The European Commission should make sure that investment saving products across the EU are uniformly regulated, says the ABI. Any new rules should prioritise...
Insurance complaints data must be useful to consumers
Commenting on publication of aggregate financial services complaints data by the FSA, Maggie Craig, the ABI’s Director of Consumer Strategy, said:
“The ABI’s member companies...
Research shows that consumers achieve fairer claims settlements when using a broker
New research from the British Insurance Brokers’ Association (BIBA) has revealed that insurance brokers regularly help consumers achieve better results when pursuing a claim.
The...
Brokers have to fight harder to get insurers to pay claims
Research from the British Insurance Brokers’ Association has revealed that insurance brokers have to fight harder during the recession to get insurers to pay...
New website PPInews.co.uk launched to compensate UK mis-sold consumers of Payment Protection Insurance
A new website at http://www.ppinews.co.uk has been launched to keep pressure on regulatory authorities, banks and insurance companies to compensate up to 12 million...
