Sterling Insurance Group’s Personal Lines, Commercial Underwriting and Claims divisions are celebrating a year on from receiving Chartered Insurer status from the Chartered Insurance Institute (CII), an accolade which recognised their high quality of training and professional development.
One year on, 25% of Sterling’s customer-facing staff in underwriting and claims now hold the CII Certificate qualification or above. Furthermore, the proportion of staff who achieved diploma level certification has risen from 8% in 2011 to 13% in 2012.
Sterling maintains this dedication to staff development through its commitment to CII examinations. The company offers mentoring, study facilities and study leave in an effort to assist and support employees. Additionally, now in its fourth year, Sterling’s graduate recruitment scheme continues to attract new and exciting talent.
John Blundell, managing director of Sterling, comments: “Receiving such recognition from the CII was a real achievement and one which we have worked extremely hard to maintain. Sterling has always encouraged better standards of professionalism and integrity and I’m very proud of all our employees who continue to maintain these standards. These results clearly demonstrate our ongoing expertise and our service commitment to brokers, clients and customers.”
