Royal Bank of Scotland Insurance could offshore more than 300 back office roles to India after launching a consultation with more than a thousand staff last week.
The banking giant, which owns insurance brands Churchill, Direct Line and NIG, has outlined proposals to move 325.5 roles to India as a part of plans to exit 14 of its 27 UK offices by the end of 2013.
The move, first mooted in May when it originally announced 2000 cuts across the business, will affect back office sales and claims staff in Bromley, Croydon, Romford, Ipswich, Peterborough and Glasgow Atlantic Court. While the Bromley office will remain open, each of the other offices will close by September 2012.
According to sources, if the offshoring is approved, the contract will be picked up by US outsourcing firm EXL.
Source : Post Online
