NIG has appointed Rob Smart as its new Head of Commercial Claims.
Rob will not only play a central role in ensuring that NIG supports and builds relationships with key brokers but will also look to build on the significant investments that NIG has made in enhancing its commercial claims service.
Rob has over 20 years’ experience within the claims environment. Most recently, he held the position of Senior Claims Manager at Travelers Insurance, a role with responsibility for Property and Public Liability Claims.
Reporting to Jon Greenwood, Managing Director at NIG, Rob will have operational responsibility for the Commercial Property, Liability and Motor Damage Claims team, which handles all commercial and broker brands, and, in addition, the insurer’s agricultural offering under Farmweb.
Rob Smart, Head of Commercial Claims at NIG, said: “NIG is looking to lead the way when it comes to claims, offering a flexible and efficient solution for our brokers. I’m looking forward to helping build on the achievements made so far in delivering service excellence to brokers. I’m delighted to be joining a great team and I’m excited to have the opportunity to develop a very strong proposition in the competitive commercial insurance market.”
Jon Greenwood, Managing Director at NIG, said: “Rob brings with him a significant amount of experience and will help NIG continue to deliver an efficient and effective claims experience for all stakeholders. NIG understands the importance of a first-rate claims service in today’s competitive environment and Rob will ensure our broker partners understand our commitment to them and their clients.”
