Merlin Professional Claims Service announces the successful completion its first class of students from the ‘Merlin Academy’ accredited Chartered Management Institute (CMI) Level 2 Certificate in Team Leading.
The group of aspiring Team Leaders began the one year course in 2010 following the accreditation of Merlin’s award winning ‘Merlin Training Academy’- Merlin was the first Loss Adjusting business to be qualified to teach this course.
The course saw delegates integrate across Merlin’s network of regional offices, providing experience of each element of the business. The successful group will now go on to study for a Diploma in Team Leading to further enhance and develop their skills. This latest success further cements Merlin’s place as one of the top training providers in the country.
Val Barlow, Head of Employee Development at Merlin comments: “Merlin is dedicated to investing in its staff and acknowledges the benefits that training and qualifications produce. The CMI course has been highly successful and the benefits are clearly demonstrated both on a personal level for the candidates, and through the business as a whole. Throughout the year, our managers have advanced significantly and are already putting what they learnt on the course into practice within their day-to-day roles.”
Jodie Finch, Merlin FNOL Team Senior and course graduate, commented “The course has helped further define my knowledge of how to best manage and motivate every member of my team. The modules are applicable to real life situations and many have already become part of my daily routine.”
Source : Merlin
