Introduction
Our client Maruti Udyog Limited (MUL) has tied up with National Insurance Company, Bajaj Allianz, New India Assurance and Royal Sundaram to bring Maruti Insurance services to all its customers. They are providing a single window solution to meet all car insurance needs of their valued customers, and create value chain.
The Challenge
Consistent hassle free service is demand of the hour. It is more important than the glimpse of occasional brilliance every now and then. MUL was aware of the need of availability of IT services round the clock, to be able to provide better customer service.
So developing a secure, robust and scalable application was a big challenge on one hand, and providing a consistent service was even bigger challenge on the other hand.
The Solution
Binary provided a framework that seamlessly integrated MUL and their distribution and insurance partners, to enhance the availability of crucial customer information 24/7 across the network. The completely integrated web-enabled system ties all the departments of Maruti Insurance and provides a common platform for data exchange and retrieval. Developed using Microsoft framework and technologies like: ASP, SQL Server, and XML, the application interacts with dealers at one-end and maruti insurance alliance partners at the other-end.
The Benefit
Binary’s Automobile Insurance solution formed the basis of service oriented business architecture of Maruti Insurance. Some of the key outlined benefits of the application are as follows:
• Hassle free, 24/7 availability of enterprise data
• Insurance Sales-cycle analysis
• Integration to back-office accounting system
• Seamless flow of information between corporate systems and remote dealers
• Real-time reporting and analysis
Source by http://www.binarysemantics.com
