Policyholders of Liberty Mutual Insurance (LMI), the commercial lines division of Liberty Mutual Insurance Europe Limited (LMIE) and part of Liberty Mutual Insurance Group, will be given free access to an online risk management website, Risk Reduce.
Risk Reduce provides risk management advice and tools such as survey reports, loss lessons, an accident book and the ability to provide online risk improvement feedback to the LMI team. It also provides access to detailed risk engineering information such as procedures, business continuity and training. Risk Reduce will be made available to LMI’s new and existing commercial combined, commercial property and casualty clients.
LMI began to develop Risk Reduce in late 2010 and, following a programme of rigorous testing, commenced the roll-out to clients in May 2012.
LMI’s senior risk manager Stuart Kenyon said: “The Initial feedback from clients who are now using Risk Reduce has been very positive, so we are accelerating the roll-out programme. It is our aim to give all existing LMI commercial combined and commercial property clients access by the end of 2012.”
“Risk Reduce enables the sharing of best practice risk engineering knowledge for all clients, irrespective of whether we have completed a site survey. Having discussed with a number of LMI brokers and clients, the conclusion was that this type of online tool was the most effective way to deliver best practice risk engineering advice and knowledge. Risk Reduce has been developed based upon learnings from historical loss events and utilising the LMI commercial risk engineering team’s extensive industrial and insurance knowledge and experience.”
“LMI plans to continue the development of Risk Reduce and further content will continue to be added over time. No additional fees will be charged for the use of the system.”
LMI was launched in March 2011, representing LMIE’s first major push into the UK’s commercial mid-to-large SME market. The move saw a major expansion of LMIE’s network of regional offices with new offices in Birmingham and Leeds. LMIE also has offices in London, Bristol, Cheltenham and Manchester.
