The recently launched facility, called MSL Connect, is currently being used by over 90% of the firm’s intermediary and insurance clients.
It allows brokers to log claims and track their progress online via a password-protected system and can generate premium quotes and policy documentation, adding upgrades and product enhancements to suit the needs of customers.
The system is linked to the company’s rating engine and database, allowing quotes to be generated as soon as the policyholder’s details and risk information are entered.
Brokers also have the ability to tailor legal expenses products for their clients depending on their circumstances.
MSL managing director, Nick Garner, comments: “The feedback so far from brokers has been very good. They are able to see immediate benefits in terms of tracking claims online and generating quotes.”
Last month, MSL launched a range of new products: MSL UK & European Breakdown Assistance provides rescue services for motorists including local, national and European recovery and MSL Home Assist offers 24-hour help for householders who experience a domestic emergency.
Finally, MSL ID Theft Assist provides comprehensive assistance to victims of identity theft.
