The Financial Ombudsman Service (FOS) has published figures showing that the number of home insurance complaints has risen in the last 12 months.
During 2008-09, the FOS reported 3,447 complaints relating to buildings insurance and 1,671 complaints relating to home contents insurance – up from 2,669 and 1,363 complaints respectively in the previous year.
A report by the FOS noted: “This increase related to all types and areas of household insurance – and probably reflects the recessionary environment, in which consumers and insurers are now clearly taking a tougher line in protecting their financial position.”
Meanwhile, RatedPeople recently advised homeowners who are taking a tougher financial line that they could reduce their home insurance premiums by following some simple advice.
The website argued that by fitting new exterior locks to windows and improving home security in general people could see their premiums go down due to a diminished risk of damage to a property caused by a break in.
