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Our Find a Broker service has a high profile with the Government, the media, charities, the industry and many others all promoting the use of insurance brokers like you. It is part of the Government’s ‘signposting’ agreement to help older customers to find travel and motor insurance.
Last month we received nearly 37,000 online searches from businesses and consumers looking for insurance from BIBA brokers.
So it is fundamentally important that Find a Broker is up to date with your details and details of the types of cover you can provide. If your details are incorrect you could be missing valuable business opportunities.
Please may I ask for just five minutes of your time to check the classes of insurance for which your company is currently listed. It is possible that this is out of date and it has been highlighted by the FCA that they found some inconsistencies when using the service.
I would be very grateful if, by the end of August, you would do the following (also see attached guide):
1. Go to www.biba.org.uk, select the ‘members’ drop down menu and then ‘update details’. You will be asked to login, your membership number is 007181 and your password is marsh or call 0344 7700 266.
2. Go to the bottom of the page, any classes of insurance already selected will be in the box on the right hand side. You can update the lists accordingly by selecting the classes of insurance in the left hand box to move them into box on the right. Please ensure that you are willing to take enquiries from customers and can place the business.
3. In addition, please pay special attention to the categories for vulnerable customers (below). These are particularly important as they form the top searches and are also the categories that the FCA and media focus on most. We need to include brokers who will place enquiries in these areas so it is very important that specialists select these categories and that only those who are willing to find appropriate markets for these risks select them:
Buildings/Contents: Previous Convictions
Buildings/Contents: Unspent Convictions
Buildings/Contents: Flood Zone
Commercial Property: Flood Zones
Commercial Property: Owners with Previous Convictions
Motor: Ages 17-24
Motor: Ages 76-85
Motor: Ages 86+
Motor: Over 50
Motor: Previous Convictions
Motor: Vehicles Modified for the Disabled
Motor: Young disabled drivers 16 upwards
Travel: Cancer -Currently on Chemo or Radiotherapy
Travel: Cancer only
Travel: Child Alone
Travel: Contaminated blood
Travel: Cruise
Travel: Cystic Fibrosis only
Travel: Disabled
Travel: During Pregnancy- Up to 30 Weeks
Travel: During Pregnancy- Up to 32 weeks
Travel: During Pregnancy- Up to 36 weeks
Travel: Hazardous Sports
Travel: Medical Conditions
Travel: Medical Conditions – Terminal Prognosis
Travel: Medical Conditions – up to 24 days
Travel: Medical Conditions – Waiting list cover
Travel: Medical Conditions- up to 120 days
Travel: Medical Conditions- up to 31 days
Travel: Medical Conditions- up to 35 days
Travel: Medical Conditions- up to 45 days
Travel: Medical Conditions- up to 93 days
Travel: Psychiatric/Mental illness
Travel: Strokes
Travel: Travel Special Needs
Travel: Up to 110 years old
Travel: Up to 75 years old
Travel: Up to 85 years old
Thank you, I really hope that you can find the time to give this some attention as it really is important that we get it right.
Kind regards
Steve
Steve White
CEO
The post Help us to help you to help customers appeared first on British Insurance Brokers' Association.
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