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FSA / conference : responsibilities to retail customers of financial services

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The FSA has held a number of conferences for NEDs of regulated firms focusing primarily on the role of NEDs in relation to financial matters. Feedback from these conferences indicated that attendees found them very worthwhile and that many NEDs would welcome further such discussions, including NEDs’ responsibilities in relation to the fair treatment of firms’ retail customers.

This conference therefore aims to respond to that feedback with the focus very much on NEDs’ responsibilities to their retail customers.

Outline :

The conference will be hosted by Clive Adamson, FSA Director of Conduct Supervision and Nausicaa Delfas, Head of Department, Conduct Supervision, FSA. The guest speaker will be Sir Dominic Cadbury.

They will be joined by senior representatives of the FSA and FSA Senior Advisors who will share their views and observations on NEDs’ responsibilities to customers.

The intention is to have an open and wide-ranging discussion and the event will provide an opportunity for NEDs to interact with the FSA and to share their views and experiences.

By the end of the day we hope delegates will have a better understanding of the FSA’s views on NEDs’ responsibilities to their customers and will take away a number of thoughts and ideas as to how things may be taken forward.

Attendees :

The conference is open to NEDs of FSA-regulated firms which are either directly involved with retail customers or firms whose actions have an indirect, yet material, impact on retail customers.

Please note that places will be limited and submission of a booking form does not guarantee that a place will be secured.

Following submission of your application, we will confirm whether your application has been successful.

Location :

Drapers’ Hall
Throgmorton Street
London
EC2N 2AN

Fee :

£350+VAT (£420)

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