Equity Red Star’s home insurance division has forged a partnership with loss adjuster Cunningham Lindsey UK for the next three years to enhance Equity’s service offering to align with key broking partners.
Cunningham Lindsey will now operate a dedicated Equity Claims-branded team from its Cardiff service centre. The new Cunningham Lindsey team partnership operates with Equity’s own Swansea-based property claims team.
Under the new arrangement, Cunningham Lindsey provides claims notifications, handling and management to the point of settlement. In addition, Cunningham Lindsey acts as Equity Red Star’s field loss adjuster for all non-subsidence claims requiring physical inspection.
Peter Gallagher, Claims Director of Equity Red Star said: “This partnership with Cunningham Lindsey is a major boost to our service proposition and will give brokers a lot of confidence in our operation. We’re aiming for faster notifications, faster settlement and all-round improvements to our property claims handling.
“By working with Cunningham Lindsey we also gain access to a much more extensive supply chain of contractors and replacement goods providers. The relationship builds plenty of capacity into our claims management so that we’ll be better prepared to handle major adverse weather events like flooding or extreme cold.”
Phil McNeilage, CEO, Cunningham Lindsey UK, commented: “We are delighted to have been chosen by Equity Red Star to partner with them in this important strategic relationship. We look forward to working with Equity Red Star and their brokers to provide a market-leading claims service to their customers.”
