Two staff at GAB Robins have become the first individuals to pass the nationally-recognised CILA Diploma in insurance claims handling.
David Scott, a Claims Technician based in GAB Robins’ Service Centre in Brighton and Niall Metcalfe, one of the first members of the organisation’s Graduate Development Programme and now an Executive Property Adjuster based in Manchester are the first to successfully complete the UK Ofqual-accredited diploma course and be awarded the designation Dip CILA.
Mike Odell, Head of Training and Development at GAB Robins, said: “David and Niall have shown great commitment to their personal and professional skills development and we are all very proud of their achievement in the Dip CILA qualification.
“We continue to support CILA’s drive for excellence within the profession as an important part of our on-going investment in the development of our people. Providing staff with the opportunity to secure relevant professional qualifications is at the heart of our commitment. We are already supporting a number of other staff from across the business to achieve the Dip CILA qualification.”
Malcolm Hyde, Executive Director of CILA, said: “We would like to extend our warmest congratulations to David and Niall on their success. The diploma was developed to support our efforts to raise standards and provide a clear pathway to create tomorrow’s chartered adjusters.”
The Edexcel BTEC Level 3 Diploma in Insurance Claims Handling was designed by the CILA, in partnership with Pearson VUE (the world’s leading computer-based testing and assessment business) and Pearson Work Based Learning. The qualification requires candidates to take four courses, each taking around 30-40 hours of personal study, and complete the first of the CILA Associate papers, C1.
