Covéa Insurance has announced the appointment of Steve Jackson as Head of Financial Crime.
Steve will lead the development of Covéa Insurance’s internal and external counter-fraud strategy, encompassing both claims and underwriting fraud. The company already has a 39 strong counter-fraud team and alongside developing the strategy, Steve will also lead future investments in appropriate intelligence, skills and technology to maintain the team’s market-leading capabilities and successfully combat application and claims fraud.
Adrian Furness, Claims Director of Covéa Insurance commented: “Fraud continues to be a major issue for our industry and we’ve invested heavily in our capabilities, to ensure we have a robust approach to the detection and management of fraud. However due to the increasingly sophisticated nature of fraudulent activity, it’s an area that requires ongoing investment and focus. So I’m delighted we’ve been able to recruit someone with Steve’s experience and insight, to lead the development of our counter-fraud strategy. However this isn’t just about fraud, as service is a big part of this too. Having the right skills, tools and techniques to quickly and effectively identify and manage fraudulent activity is essential in ensuring that we deliver a quality service to our ‘honest claimants’”.
Prior to joining Covéa Insurance, Steve held senior fraud management roles with Equity Insurance and Zurich Insurance and specialist investigation roles with Cunningham Lindsey and Capita Insurance Services. From 2008-2011 Steve chaired the North West Fraud Forum, a forum for sharing counter-fraud advice between local businesses and public authorities within the region and prior to this served with Lancashire Police for 22 years.
