The Comarch Insurance Claims solution fully complies with Celent’s requirements as far as business functionality, technical architecture and the number of references are concerned. The system was awarded with a full profile in the European Claims Vendors in 2010 report.
Celent examined 21 vendors but gave full reviews to only 10 systems deployed in Europe, which were endorsed by at least one reference. According to Celent, claims handling and management is still very popular among European insurers. Effective claims handling, as well as underwriting, are crucial to the success of the insurance business. The survey results confirm the importance of claims handling in ensuring the satisfaction of insurers, which leads to increased customer retention.
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