CNA Financial Corporation (NYSE: CNA) announced that effective September 8, Tim Szerlong has been appointed president of CNA’s Worldwide Field Operations.
In this newly created position, Szerlong will be responsible for driving enterprise growth and consistent customer experiences in all of the business insurer’s locations across the world. Szerlong will lead CNA’s Distribution Management, six U.S. zones, all branch locations, and CNA Select Risk. He will also oversee the establishment of five new branch offices, and have leadership responsibility for our operations in Canada, Europe, Argentina and Hawaii.
“With Tim in this new leadership role, CNA can take a fresh approach to providing consistently positive experiences for our agents and insureds,” said Tom Motamed, chairman and chief executive officer, CNA. “Tim’s extensive experience in field and distribution management, strong background in producer relations and customer-focused leadership style will be major assets as we forge ahead with our strategy to extend CNA’s geographic reach and push resources and authority to the point of sale.”
Szerlong joins CNA after a 35-year career at The Chubb Corporation, where he started as an underwriting trainee before taking on numerous assignments in Corporate Administration and Human Resources, including Worldwide Personnel Planning manager. In 1983, he moved into field operations, managing Chubb’s St. Louis and Chicago branches. Subsequently, Szerlong managed Chubb’s Midwest Region and its Northern Zone, which included 13 states and premium volume of $1.8 billion. Most recently, he served as senior vice president and Eastern U.S. Field Operations officer, with responsibility for 24 offices and premiums of $4.8 billion.
