The harsh winter is already bringing out a nasty rash of potholes on Britain’s crumbling roads which are set to wreak havoc on cars and lead to a corresponding rash of insurance claims.
The AA has already said that many roads are on borrowed time with a combination of potholes, snow and heavy rain producing the ‘worst imaginable driving conditions’.
Potholes develop after water seeping beneath the road surface freezes, loosening the asphalt. Passing traffic, a thaw and rain does the rest. Worn out roads; old repairs and around ironwork are the most likely places for potholes to develop.
Simon Douglas, director of AA Insurance says: “Our claims staff are bracing themselves for a steep rise in reports of cars damaged by potholes.
“Last winter there were three times as many claims between January and March compared with the same period in 2009.
“We expect the pothole problem to be significantly worse this year because of three successive bad winters and the growing backlog of road renewal”.
The average insurance claim for pothole damage to cars is just over £1,300*. The most costly AA claim last year topped £14,000, where the driver lost control and crashed after hitting a pothole.
Total cost to the private car insurance industry for pothole damage over the first three months of 2010 is estimated to be over £10.5m.
“We are expecting a big surge in claims once again for damage to wheels, suspension and bodywork such as wings and sills,” Mr Douglas says, and urges drivers to take extra care over coming weeks.
“Cuts in road maintenance budgets of 20% mean that local authorities face very difficult choices on the roads they prioritise for repair. Whilst they may fix the dangerous potholes many are likely to go unrepaired.
He adds: “It’s really important that drivers keep a sharp eye out for potholes and keep their speed down, particularly on secondary roads, remembering that in wet weather deep potholes may be obscured by water.”
Mr Douglas points out that hitting a deep pothole can cause severe damage and increases the risk of losing control and hitting other vehicles or objects such as kerbs, trees or lamp-posts. Even at low speeds damage to tyres, especially low-profile tyres, wheels and tracking is likely but the cost of repair doesn’t necessarily justify an insurance claim.
“When safe to do so it’s really important to stop and check your wheels and tyres after hitting a pothole. Pay attention to any unusual steering or other driving characteristics – if necessary get the vehicle checked at a garage or tyre specialist.
“Damage to tyre walls for example may not be immediately obvious and could result in a later blow-out while damaged tracking will lead to excessive wear to tyres and compromise cornering and braking.”
Mr Douglas also urges motorists to report potholes to the relevant authority which may be county or local councils or for motorways, the Highways Agency. Local authority websites will have guidance on pothole reporting and many also list known pothole sites.
He adds that it may be possible to claim for damage from the highway authority if a known pothole remains unrepaired.
Pothole alert from AA Insurance
– Keep your eyes open for potholes – take extra care especially on secondary roads and when the road is wet, which might conceal water-filled potholes. Debris such as grit and stones on the road surface might indicate presence of a pothole
– If you hit a pothole, make a note of where it is, its approximate size and depth, take a picture with your mobile phone if safe to do so
– Report potholes to the relevant highway authority (usually county or local council)
– If you hit a pothole stop as soon as possible in a safe place for a visual check of your car, especially tyres and wheels
– Tell-tale signs of damage include ‘clonking’ sounds from the steering/suspension; a slight ‘pull’ in the steering; or the steering wheel not centring properly when the car is travelling in a straight line; braking feeling ‘uneven’
– If you are concerned about damage from hitting a pothole, get your car’s tyres, wheels and tracking professionally checked as soon as possible
– Keep all receipts from damage repair to support any subsequent claim
– Share your pothole experience and photos on the AA Zone
Source : AA Insurance
