AXA Insurance has announced the IT platform chosen to support its commercial lines business and drive forward the commercial strategy.
The EXAMPLE platform® by Duck Creek Technologies Europe (DCTE) and in partnership with Tata Consultancy Services (TCS) has been chosen to replace the current IT mainframe systems which have been operational for the past decade. The new system will provide a robust and flexible framework in which to support AXA’s commercial distribution channels and product variations. DCTE’s experience in the commercial market and flexible approach were key factors in the choice of IT platform while TCS’ project management, system integration and migration capabilities along with their track record within AXA made them the natural choice for IT partner.
This multi-million pound investment over 3 years supports AXA’s commercial strategy to rejuvenate its product suite, broaden its product offering and improve service delivery, particularly in areas such as clear documentation and product flexibility. The new IT platform will also enable AXA to more easily enter into new lines of business, such as the mid-corporate arena.
Anthony Middle, managing director of AXA Commercial said: “This is an exciting development and a significant investment in our commercial business. We have listened to our customers and our employees, and we are reorganising our structure and processes to meet their needs – having the new IT platform will allow us to rejuvenate our product suite, improve our service capability, and help us continue to build on the positive changes we have made over the last 18 months or so.
“The partners we have chosen have a strong and credible background. Duck Creek has a proven track record in helping companies to transform traditional administration systems and TCS bring with them not only a wealth of project management experience, but also their intimate knowledge of how AXA and its current systems operate.”
Julian James, Managing Director Business Development, of Duck Creek Europe said: “We are excited to announce AXA as a new client. AXA scrutinised the European software marketplace to find a unique offering to replace their existing commercial lines system. The Duck Creek solution delivers speed to market without compromising quality of new product build. At the forefront of modern technology the agility of our solutions meets the demands of today and future markets”.
A.S. Lakshminarayan, Vice President and Head of Europe for TCS said: “We are extremely proud to have been working with AXA for approaching two decades and believe that this experience of working closely with our client on a number of large scale implementations will enable us to be an effective partner in delivering this critical business platform”.
