AXA Assistance UK has appointed Sharon Scully as Deputy CEO. Her promotion reflects the sustained growth achieved by the business and highlights the focus on future expansion.
Scully, previously CFO and General Manager, Property and Legal said: “Providing a responsive customer service for our business clients is the life blood of our business. My specific aim will be to take our capability into the next phase of development and deliver even higher levels of service across our product range, particularly during periods of high demand. I believe this will enable us to acquire more business and assert our strong position in the market during challenging conditions within the UK Assistance landscape.”
In September 2011 AXA Assistance launched its property assistance service to complement the existing motor assistance facility and announced plans to grow the size of the overall business by winning contracts from insurers, intermediaries and corporate organisations. This strategy has already proven successful with double digit growth expected in 2012. Winning a five-year account with Hastings Direct, generating significant business from its new excess insurance product and renewing of a number of motor assistance and home emergency contracts have all contributed to this success.
Bob Ewers CEO of AXA Assistance UK said: “Despite the well documented difficult times facing the UK market AXA Assistance has flourished over the past 12 months. Sharon’s appointment as Deputy CEO will not only enable the business to continue on this growth trajectory, but also provide us with the capability to make any changes required to deliver a market-leading level of service to our clients and their customers.”
