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RSA Insurance Group has been recognised in the prestigious Treasury Today Adam Smith Awards 2012. This category includes any solution which is in the pipeline, has been implemented as a direct result of macroeconomic events or is particularly innovative. Previous winners include HP, Google and Adidas.

RSA are working alongside Xchanging and their partners on a new and innovative netting and settlement solution for the global insurance market, and will be one of the first insurance companies in the world to take part in the pilot programme.

The netting and settlement solution is to design, deliver and implement a centralised, multi-currency engine to drive processing efficiency, capital efficiency and control into the management of the premium and claims flows between global cedents / brokers and carriers.

William McDonnell, Group Financial Controller at RSA, comments: “We are delighted to have been recognised by Treasury Today as pilot partner for this pioneering solution. We are enthusiastic about its potential to generate a range of significant benefits both for us and for the global insurance market. This award is a testament to that potential.”

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Specialist Lloyd’s insurer Jubilee has been appointed as the underwriter for a range of new products for the RAC. The first products to launch are a combined tyre and alloy wheel protection and a minor accidental damage cover which are specifically targeted at Santander Consumer Finance’s dealer partners.

The scheme has been designed to provide dealers with insurance cover on a scale usually only available to larger dealerships. The range of products will help dealers extend their customer relationships at the point of sale and in after sales. Also, by enabling the dealer to undertake their own repairs, the scheme will help to enhance Finance and Insurance margins and customer retention.

Underwritten by Jubilee’s Affinity and Special Risks team, the new scheme will be the first of a number of RAC branded products being developed to support the extension of its product portfolio.

The scheme will initially be marketed via Santander Consumer Finance’s 3000 dealer partners to be sold alongside finance packages and car sales.

The scheme provides cover for tyre repair or replacement, alloy wheel repairs and small minor accidental damage caused by everyday driving such as dents, scratches and scuffed bumpers.

Philip Pearce, Affinity and Special Risks, Underwriter, Jubilee Syndicate 5820 at Lloyd’s said: “This scheme clearly demonstrates our capabilities to provide brands with robust and responsive insurance products that are proven to enhance customer relationships and revenue streams for business partners. As the first in a suite of products with the RAC we are looking forward to building on this initial scheme with other relevant products.”

Kerry Michael, Commercial Director of the RAC, said: “These products are the first of a number we will be launching designed to offer enhanced levels of support and extending the reach of the RAC brand into aligned and complimentary areas of our core business. Jubilee has a proven track record and the expertise to ensure these products are the best of breed and directly meet our customers’ needs.”

Andy Green, Marketing Director, of Santander Consumer Finance, added: “Our dealer partners will have access to an unrivalled set of high quality insurance products backed by Lloyd’s of London. In partnership with RAC and Jubilee we are now able to provide solutions that add considerable value to our overall sales proposition with dealers which in turn benefits both their customers and their businesses.”

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AXA Assistance UK  has appointed Sharon Scully as Deputy CEO.  Her promotion reflects the sustained growth achieved by the business and highlights the focus on future expansion.

Scully, previously CFO and General Manager, Property and Legal said:  “Providing a responsive customer service for our business clients is the life blood of our business.  My specific aim will be to take our capability into the next phase of development and deliver even higher levels of service across our product range, particularly during periods of high demand. I believe this will enable us to acquire more business and assert our strong position in the market during challenging conditions within the UK Assistance landscape.”

In September 2011 AXA Assistance launched its property assistance service to complement the existing motor assistance facility and announced plans to grow the size of the overall business by winning contracts from insurers, intermediaries and corporate organisations.  This strategy has already proven successful with double digit growth expected in 2012. Winning a five-year account with Hastings Direct, generating significant business from its new excess insurance product and renewing of a number of motor assistance and home emergency contracts have all contributed to this success.

Bob Ewers CEO of AXA Assistance UK said: “Despite the well documented difficult times facing the UK market AXA Assistance has flourished over the past 12 months.  Sharon’s appointment as Deputy CEO will not only enable the business to continue on this growth trajectory, but also provide us with the capability to make any changes required to deliver a market-leading level of service to our clients and their customers.”

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Enhancing its position as the leading investment consulting business in the U.S., Hewitt EnnisKnupp has announced  it has contracted with approximately 100 new client relationships since the start of 2012, giving the firm more than 460 clients and $2 trillion in assets under advisement. Hewitt EnnisKnupp is part of Aon Hewitt, the global human resource consulting and outsourcing business of Aon.

Successfully executing its growth strategy, Hewitt EnnisKnupp has expanded its client portfolio across all areas of the business, including 401(k)/defined contribution, 403(b), public pensions and across all alternative asset classes. The firm’s U.S. Delegated business represents almost one-third of new client relationships so far in 2012, and currently has more than $17 billion in assets under management.

Kemp Ross, senior partner and leader of the Investment Solutions team, said,Demand for Hewitt EnnisKnupp’s investment consulting expertise continues to be strong as companies look for help in executing dynamic strategies.”

“Hewitt EnnisKnupp has a long-standing reputation as a trusted and independent pension investment advisor,” said Stephen Cummings, president of Hewitt EnnisKnupp. “As discussed at our client conference earlier this month, HEK is positioned to provide comprehensive, forward-looking solutions to clients of all types and sizes, including the world’s most sophisticated investors.”

To continue to provide clients with distinctive value at a time of increased growth and opportunity, Hewitt EnnisKnupp has expanded its diverse team of investment consultants. Since the beginning of 2012, Hewitt EnnisKnupp has added more than 30 new hires at all levels and across all teams and offices within the practice.

Among its notable new hires is John Geissinger, who joins Hewitt EnnisKnupp as a partner in the Investment Solutions group. Geissinger has more than 20 years of portfolio and investment risk management experience, including cross-functional expertise in fixed income and equity markets, due diligence, portfolio construction, asset allocation and manager selection. In his previous position at the North Dakota Retirement and Investment Office, Geissinger was responsible for providing guidance and direction to implement North Dakota’s $5.5 billion state investment and teachers’ pension fund. Geissinger also has held senior leadership positions at Natsource LLC and Bear Stearns Asset Management.

Cummings added that Hewitt EnnisKnupp will be creating a global chief investment officer role to oversee the business’ global asset allocation function led by Colin Robertson, and the global manager research function, formerly led by Ian Peart. Cummings said, “We are very appreciative of all of the contributions Ian brought while he was in this role, and we wish him the best of luck in his next opportunity.”

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Move over .com — it might have to compete with suffixes such as .music, .miami and .insurance after the body in charge of website domain names unveiled some 2,000 applications for new ones Wednesday.  The US-based Internet Corporation for Assigned Names and Numbers (ICANN) revealed details of 1,930 requests for new web address endings at a press conference in London. 

The California-based body says the huge expansion of the Internet, with two billion users around the world, half of them in Asia, means the new names are essential.

There are currently just 22 generic Top-Level Domains, or gTLDs, in use, including .com. Among the new applications are six for .baby and nine for .blog, while many of the requests are from large companies, including Apple, Mitsubishi and IBM.

ICANN said nearly half of the applications came from US-based organisations. A total of 911 organisations from North America paid the $185,000 (150,000 euro) fee to lodge an application, along with 675 from Europe and 303 from the Asia-Pacific region.

Just 17 applications for new suffixes were received from African applicants, while 24 requests came from Latin America and the Caribbean.

ICANN said 66 of the proposals were linked to geographical locations — such as .nyc, .miami and .paris — while others relate to industries, such as .insurance.

The body also revealed that 116 of the claims are for what it termed “internationalised domain names” – addresses that are not in the Latin alphabet.

“That means that if you’re a person living in China or in somewhere in India then you might have the opportunity to use the Internet purely in your native script,” ICANN’s president and chief executive, Rod Beckstrom, told the BBC. “It’s going to make the Internet more approachable for people.”

ICANN began taking applications in January, and expects the first new address to go live between April and June 2013.

On top of the registration fees, maintaining a suffix will cost $25,000 annually. ICANN has raised $352 million in application fees. ICM Registry, which runs the freshly established gTLD .xxx, hopes to add other online red-light districts ending in .sex, .porn or .adult.

Google has applied for .YouTube, for its video-sharing website, and .lol — Internet slang for “laugh out loud” — along with .google.

Dubai-based web hosting firm Directi, meanwhile, has spent around $30 million applying for new domains, including .law, .bank and .doctor.

London, June 13, 2012 (AFP)

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The Oxalis Group, a Warwickshire-based manufacturer of explosion protected safety systems, has secured asset finance from HSBC with the help of a government RGF grant to purchase advanced technology Mazak machine tools, enabling the group to substantially increase production capacity from its newly opened global research, manufacturing and distribution centre in Stratford-upon-Avon. Under the arrangement, HSBC is providing equipment finance funding of £124,800, with a RGF grant of £31,200.

In addition, the purchase of the new equipment will enable the Oxalis Group to extend its product range resulting in an increase in employee numbers as the group looks to increase turnover by nearly half.  The Oxalis Group relationship is managed by Tom Brothwell, Senior International Commercial Manager with HSBC’s Coventry and Warwickshire Commercial Centre.

The Oxalis Group was founded in 2009 by Rob Whorrod having had many years experience working within global oil and gas markets. Rob explained that the company designs, certifies & manufactures a range of explosion protected and safe area surveillance and monitoring, lighting, electrical and communications products for use in potentially hazardous environments. Such specialised equipment is used by a variety of industries such as oil and gas, aviation, defence, marine and petrochemical.  A large percentage of the group’s business is conducted internationally, predominantly with customers in Northern Europe, South America, The Middle East, Africa and Asia Pacific.

Peter Edgar, Oxalis Group’s Finance Director said: “This new high performance machinery will help us move to the next level by improving our efficiency and reducing our manufacturing costs. We are actively expanding our product range and broadening the services we offer to our customers around the world. We are a fast-growing, forward-thinking business that wants to stay ahead of the competition and this investment will enable us to do this.”

HSBC’s Midlands Regional Commercial Director Roy Harris added: “Oxalis has a dynamic management team which has effectively developed a multi-million pound, global company in a short period of time. HSBC’s Assisted Asset Purchase Scheme is designed to help businesses such as the Oxalis Group, that want to invest in assets and to take on new staff, or secure existing jobs.  I would urge other businesses in a similar situation to get in contact with us to discuss whether the RGF scheme could support their future plans.”

Conservative MP for Stratford-upon-Avon Nadhim Zahawi welcomed the investment. He said: “It’s fantastic to see another Stratford business growing and taking on more staff, and all the more so to see them using the Regional Growth Fund to do it. It’s important to remember that the £2.4bn RGF isn’t just for large businesses, but that small and medium businesses can also access RGF funded grants through banks like HSBC.”

The RGF is a £2.4 billion Government scheme operating across England from 2011 to 2015. It supports projects and programmes that lever private sector investment to create economic growth and sustainable employment. HSBC has agreed to facilitate up to £25 million of the fund via its ‘Assisted Asset Purchase Scheme’ to support small and medium-sized businesses that are purchasing assets such as machinery and vehicles in order to grow. Qualifying businesses with up to €50 million turnover can receive additional funds of up to £500,000 to put towards the acquisition of assets, which create or safeguard employment when the purchase would not ordinarily go ahead without RGF support.

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Leading travel insurer Columbus Direct believes that the growing trend in authentic and specialist experience holidays over the coming year could leave travellers exposed to gaps in their insurance cover.

With consumers looking to get more from their holidays than sun, sea and sand, and with more choice of holiday experience, as opposed to signing up to a package holiday, demand for more rewarding and specialist travel experiences is on the rise.

ABTA believes that the next 12 months will see an increased demand for visiting remote destinations, taking part in action-packed activities, conservation holidays and volunteering. In response to this, many travel companies are looking further afield to create tailored and personalised experiences for their customers.

This trend is supported by an increased concern among travellers that their holiday needs to benefit the local community and economy at their chosen destination and have a minimal impact on the environment.

Greg Lawson, Head of Retail at Columbus Direct, said: “The nature of this holiday and what customers want means these destinations are not well-trodden, often include unusual or high-risk activities, have limited access to quality, local medical facilities and often need specialist or long-distance extraction or repatriation in case of a medical emergency.

 “For example, if you suffer a heart attack in the Galapagos Islands, there are no cardiac care facilities and you will be evacuated by helicopter to the Ecuadorian mainland or to the US mainland. If climbing Kilimanjaro, you will be climbing to an altitude above 5,000 metres and many travel insurance policies will not cover travel at this height without special agreement.

“For this reason, we recommend that customers check their travel insurance can deliver the cover needed for this holiday experience, as many off-the-shelf policies have restrictions on a specific destination, activity, altitude or other factor. Travellers must be aware of the types of activities they want to do on holiday and select add-ons to their insurance policy before they travel. ”

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Allianz’s parent company, Allianz SE, has selected Ford as the winner of the 2012 Allianz Genius Safety Prize, which rewards automotive manufacturers and suppliers for outstanding commitments and technological developments to improve road safety.

Now in its 7th year, the Allianz Center for Technology (AZT) awarded Ford with the prize, in honour of its commitment to road safety and its Focus model which offers the most economic and comprehensive driver assistance systems within the compact car category.

Allianz is the only insurer to award a road safety prize and on June 4 at the “Auto Mobil International” Trade Fair inLeipzig, Karsten Crede, CEO of Allianz Global Automotive awarded the 2012 Allianz Genius Safety Prize to Caspar Dirk Hohage, member of the management board of Ford-Werke GmbH.

“After seat belts, driver assistance systems are the most important lifesavers”, says Karsten Crede, CEO of Allianz Global Automotive.

He added: “This year’s winner of the Allianz Genius Safety Prize has made the new driver safety systems available to a wide range of buyers by offering various feature bundles for the Ford Focus – the first time such packages have been offered in the compact car category. This will promote the increased use of these systems and will improve the safety of our roads.”

Caspar Dirk Hohage, a member of the management board of Ford-Werke GmbH, comments: “We are delighted to have been awarded the Allianz Genius Safety Prize. We don’t just want to be part of things, we want to lead the field in terms of safety, innovative technology, quality and sustainability. The Allianz Genius Safety Prize confirms and underscores our commitment.”

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The Association of Medical Insurance Intermediaries (AMII) has announced the line up for its key note debate session for its first UK healthcare Summit.

‘60 Minutes to Resuscitate PMI’ will bring together key figures from insurers, intermediaries and hospital groups to discuss how to make PMI relevant and affordable for the future, and bring back growth in this market. The debate will be interactive and that there will be opportunities for delegates to put their views and ideas forward on how PMI needs to evolve to continue to be relevant to consumers and businesses in the future.

Participants confirmed for the debate session are:

– Keith Biddlestone, Commercial Director, HCA International representing the private hospital sector;

– Wayne Pontin, AMII Chairman and Sales Development Director for Jelf Employee Benefits representing the specialist PMI intermediary sector;

– Mark Noble, Health & Group Risk Director, AVIVA UK Health, representing the PMI insurers viewpoint.

– Other participants to be confirmed.

AMII 2012 will be held on Tuesday, 3 July at the Royal College of Physicians, in London’s Regent’s Park. Fergus Walsh, the BBC journalist will host the event and make his own presentation and Rt Hon Stephen Dorrell, MP and Chair of the Health Select Committee will be one of the key speakers.

Wayne Pontin, chairman of AMII said: “Suddenly our ‘60 minutes to resuscitate PMI’ has further resonance with the publication of the latest Association of British Insurance stats showing the third year of decline in subscribers to PMI, down 4.7% to 3.2m. There has been a significant decline in claims paid as well, down 4.8%, which is going to have a knock-on effect within the private hospital sector itself.

 “The 1.8% fall in gross premiums is of concern in that much of it is from commercial business for some time the mainstay of the market. The PMI market needs an injection of ideas and solutions and we look forward to the ideas our panel will put forward.”

AMII 2012 is open to all intermediaries with an interest in the private healthcare sector – non AMII members are welcome. More information about AMII 2012 is on the AMII website, and companies interested in exhibiting or sponsorship opportunities will also find full details there.

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EIOPA welcomes the opportunity to respond to the European Commission’s Green Paper on Shadow Banking. EIOPA believes the Green Paper is a good starting point for preparation on how to apply the global recommendations by the Financial Stability Board in the European Union. Below, EIOPA would like to reply to selected questions more linked to the insurance area.

EIOPA stands ready to further support and advice the European Commission in its future work on shadow banking.

Definition of shadow banking (question a and b)

EIOPA agrees with the European Commission in using the FSB definition of the shadow banking system as a basis of the discussion. However, a definition which takes as a starting point all credit intermediation which involves entities and activities outside the regular banking system seems to be rather general. It therefore risks including entities and activities which are already supervised and regulated and pose little additional risk to overall financial stability. EIOPA concurs with the FSB’s view that traditional insurance business would typically not fall under the definition. As any definition of the shadow banking sector will have consequences for the resource allocation within supervisors and within the European System of Financial Supervision, it is essential that the definition accurately captures activities which are currently not properly regulated or not subject to effective supervision.

In particular, EIOPA believes that it is important to further analyse the potential merit of including certain activities by insurance companies in a definition of shadow banking. In considering these activities, it is important to recognise that they typically constitute a small part of the activity of the insurance sector and do not constitute core insurance business. It is also important to distinguish insurers’ investment activities from credit intermediation. A central part of insurers’ core activity is investments in bonds (e.g. sovereign or corporate bonds), but also investing in other credit related assets. This activity does not constitute credit intermediation, even though it does expose insurers to credit risk. This is not shadow banking as understood by reference to the FSB definition. Against this background, EIOPA has identified some activities for which it believes further consideration of whether they should fall within the shadow banking definition, is required.

First, there are certain insurance business lines that are directly related to the credit intermediation channel, namely credit insurance1 and surety business. While these constitute insurance business, they facilitate the operation of the credit channel.

Second, insurance undertakings are engaged in a certain level of credit intermediation in the form of mortgage lending and, in some jurisdictions, direct lending to corporates, and this activity may be relatively widespread in some countries. There are also cases of limited indirect lending following as part of an overall investment strategy.

Third, in some jurisdictions some life companies have, in the past, offered so-called “geared property funds”. Such funds involve the raising of “equity”, which is then combined with borrowing, often from a related bank, to invest in commercial property.

Finally, some insurers engage in limited securities lending and repos. It is not unknown for this activity to include rehypothecation (i.e. reuse of collateral).

In such cases, the activity is outside the banking sector, but is regulated and is part of the supervision of the entities concerned. EIOPA believes that it is essential to acquire a better view of the nature, extent and riskiness of such activities before any indiscriminate definition is applied, also considering the role of unit-linked products. EIOPA at the same time agrees that even if shadow banking activities are carried out by regulated entities, their activities in this area should still be monitored to identify possible systemic risks. This would imply that it might be beneficial for any new regulation to relate to specific shadow banking activities and not immediately to specific types of institutions.

Against this background, EIOPA believes that it would be valuable to analyse how a definition of the shadow banking system could take into consideration the risk posed by the activities and not only the activities themselves. One approach may involve basing a definition on a multiple set of factors, including maturity/liquidity transformation and degrees of leverage. A useful definition of the shadow banking system would appropriately guide the allocation of resources, whereas an indiscriminate definition may prove counterproductive to the aim of financial stability.

Current measures already taken (question k)

As noted in the Green Paper, the EU has already adopted measures to regulate shadow banking entities and activities. For the insurance sector in particular, Solvency II addresses a number of concerns by providing consistent economic risk-based solvency requirements across EU/EEA for the first time. Taking a total balance sheet approach, Solvency II will ensure that all entities irrespectively of the legal structure will be subject to group supervision. Although improved supervision cannot be understood to offer any guarantee against future losses within the sector, especially if insurers are entering into new or unfamiliar activities, Solvency II will enable a better supervision and understanding of the risks run by any particular insurer.

However, it is worth considering if the different regulation in banking (CRD IV) and insurance (Solvency II) creates incentives for shadow banking activities in insurance or in conglomerates. In particular, the assessment of new regulations should take into consideration the possibility that they drive some entities or activities to the shadow banking sector.

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Flood risk is on an upward trajectory for British homeowners, with the most recent report from the Environment Agency putting the number of properties at risk at around 5.2 million. The most recent big floods, in 2007, cost the country £3 billion, and led to the commissioning of the Pitt review, which aimed to ensure Brits were better equipped to deal with the increased risk of flooding in a changing climate.

For their part, the Labour government (who also commissioned the Pitt review) invested £629 million in flood risk management. Unsurprisingly, that figure has been significantly reduced under the coalition, with government spending cut by 27% – against the advice of the Environment Agency. Not only is this a backward step for the country’s flood defences, but it has serious implications on insurance.

Flooding in Tewkesbury, 2007

The agreement struck between the Labour government and the insurance industry (that the former would increase flood defences while the latter offered coverage to those at risk) is coming to an end this year. When that happens, the availability of flood insurance will, at best, be hard to afford for many, and at worst non-existent.

The reality of removing or reducing government involvement in such a pressing  – and growing – problem is that the most vulnerable members of society in flood-risk areas  will suffer most when premiums soar. Flood investments need to be made, and insurance needs to be made affordable for all.

Above all, if you’re in a flood risk area, obtaining adequate insurance is of paramount importance. Santander currently offers some of the most comprehensive coverage on the market; it’s worth paying a quick visit to the website for insurance quotes. Depending on the sum insured, they will cover up to three quarters of a million pounds worth of damage, protecting against floods, as well as vandalism, fire damage, storms and subsidence.  To learn more about how to protect yourself, follow the link for a government directive on flood protection.

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A Code of Good Practice on Incentivised Transfer Exercises (ITE) was today published by the Industry Working Group on Incentive Exercises.  Developed by a wide group of industry representatives, the Code aims to improve the standard of ITEs and improve the protection of pension scheme members taking part in ITEs. 

The Code has been developed in response to a call by the Pensions Minister, Steve Webb to improve the standard of ITEs for pensions to stamp out industry bad practice.  

Steve Gay, Director of Life, Savings and Protection, ABI comments:
We must protect people from making pensions choices contrary to their long term interests. Where employees are offered to transfer out of their defined benefit scheme, the offer must be transparent without cash incentives likely to distort people’s choices.  The ABI and its members fully support the Industry Working Group’s Code of Good Practice on Incentive Exercises.  The Code will substantially improve the protection of pension scheme members taking part or considering taking part in Incentivised Transfers.  The ABI expects all its pension providers to comply with all principles within the Code that are relevant to their business, and only transact transfer business undertaken in compliance with the Code of Good Practice.  The ABI will continue to work with members and the Industry Working Group to support the development of the ownership, maintenance and monitoring of the Code”.            

Minister for Pensions, Steve Webb comments:
“Whilst it is understandable that firms need to manage their pension liabilities this must be done in a way that enables scheme members to make informed choices about their pensions.   The practice of offering cash incentives for people to give up valuable salary-related pension rights was a source of particular concern.   I therefore very much welcome the work that has been done to come up with an industry Code to stamp out bad practice.   This new Code of Practice must be adopted as the standard for all transfer exercises in the future, without exception”.  

Joanne Segars, Chief Executive of the NAPF, comments:
“This code of practice will help to ensure people take the right decisions for their retirement. The industry has worked together to take this action and we think it will help protect savers and pensioners.
“This code sets a clear and fair standard. The NAPF strongly supports it and we will help to monitor compliance.
“This is a code of practice, not a detailed and prescriptive handbook. It is crucial that everyone complies with the spirit of the code, not just with its specific recommendations.  The industry must also realise that if the code doesn’t work then regulation is likely to be the next step – and that is something it should try to avoid.”   

Margaret Snowdon, Chair of the Industry Working Group, comments:
“This code has been designed by industry experts to improve the protection for pension scheme members involved in incentive exercises.  The principles of the code will ensure that that good practice becomes the norm rather than the exception and it will help to restore confidence in incentive exercises as a legitimate liability management tool.  

Alan Howard, a spokesperson for the Institute and Faculty of Actuaries comments:     “We are pleased to have played a key role in the development of the Code.  It represents a practical step forward for those involved in pensions and, if widely adopted, will lead to better outcomes for individuals who are offered transfers from final salary schemes.”

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Proposed new rules to ensure that house buyers are properly informed before taking on a mortgage were approved by the Economic and Monetary Affairs Committee on Thursday.

These rules should also ensure that buyers are offered mortgages that are tailored to their needs and that their creditworthiness is properly assessed. Buyers who fail to repay a loan would be better protected against seizure of their assets. To curb irresponsible lending, mortgage sellers would be better supervised.

Some of the legislation’s requirements would be adapted to reflect differences among EU Member States’ national mortgage and property markets, but the basic rules would apply EU-wide and information for buyers would have to be presented in a consistent format across the EU.

“Parliament has given a qualitative breakthrough regarding the initial text. We now have more ambitious legislation which establishes the international golden standards bringing in the principles recently adopted by the Financial Stability Board”, rappporteur Antolin Sanchez Presedo (S&D, ES), said after the vote.  “We introduced a new chapter on financial education, strengthened information to consumers, established a reflection period and the possibility to receive good advice as well as fair principles for crisis situations”, he continued.

Information and advice for borrowers

MEPs have stiffened the requirements proposed by the Commission on information to be provided before the borrower signs a mortgage and inserted rules on the borrower’s “financial education”.

The text says that any financial advice given to borrowers should be impartial, and enable them to understand the long-run financial consequences of taking out the loan. Everyone signing up for a mortgage should receive comparable information about the products available, and be informed whether there is any financial incentive that might lead the adviser to recommend a particular product.

The credit terms offered to borrowers must be in line with their present financial situation and their prospects, it adds.

Borrower’s assessment and protection

The rules aim to protect borrowers not only from irresponsible lending, but also from their own misjudgements and also to ensure that mortgages go only to those who can afford them.

To protect borrowers better, MEPs have added a new rule stipulating that the return of collateral such as the property will suffice to repay the loan, provided that the lender and borrower expressly agree to this in the contract.

Where a borrower defaults on a loan, MEPs want arrangements to ensure that the lender makes every reasonable effort to solve the problem before initiating foreclosure proceedings. They also aim to ensure that arrangements for settling the debt outstanding after the property has been sold are reasonable with regard to the borrower’s circumstances, e.g. family situation. These arrangements could include limiting the seizure of wages, retirement pensions, etc, so as to ensure that the borrower retains a minimum household income.

Borrowers would also have a 14-day cooling off and reflection period after signing the mortgage deal, during which they could withdraw from it.

Greater flexibility

Most home loans are long term, yet both lenders and borrowers need flexibility during the life of the product to manage risk and changing circumstances for both.

MEPs therefore inserted flexibility provisions, including a right for the borrower to repay the loan early and a right for the lender to receive a fair compensation for such early repayment. However, obliging borrowers to pay penalties for early repayment would be prohibited.

Proposed rules for loans denominated in a foreign currency would allow the borrower, on certain conditions, to change the currency of the loan, while the lender would be entitled to be compensated for this change.

Finally, MEPs decided that where expressly agreed by both parties to the mortgage deal, borrowers should be able to transfer the mortgage from one residential property to another when moving house. However, to make this possible, Member States would have to develop means to ascertain whether the borrower has a clear legal title to the property.

Stimulating competition among lenders

Lenders should be authorised, registered and supervised to ensure that they meet strict professional requirements, without encroaching upon their right to operate in other Member States in accordance with the principles of freedom of establishment and to provide services, say MEPs;

MEPs have also sought for the first time to regulate “tying practices”. As amended, the legislation would prohibit lenders from making loan offers conditional upon the purchase of insurance or other financial products from a specified provider, although lenders could nonetheless require borrowers to take out an insurance policy with specific characteristics, and refuse the loan if they declined to do so. Banning “tied” products would make it easier for borrowers to switch providers.

Under the legislation, national authorities responsible for supervising credit entities, information exchange and dispute resolution, would be united under the auspices of a European Banking Authority (EBA).

Next steps

The vote enables MEPs to open negotiations with the Member States in order to strike a deal.

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AXA Commercial Lines has added a new learning facility to its range of professional development training services for brokers.

The ‘Local Training Clubs’ will provide local broker senior management with practical skills and techniques they need to successfully develop their businesses and communicate effectively with their customers. They have been designed to complement the comprehensive range of local technical training already offered throughout the year by AXA, in partnership with the Chartered Insurance Institute (CII) and BIBA, which provides CPD credits/hours together with online learning modules available through the Broker Assess application.

Their launch follows on from the inaugural ‘Broker Talent Seminar’ which took place in April in Bordeaux, providing directors of brokers with new skills and experiences accredited by the CII at 29 hours of structured CPD learning.

Feedback from the first Local Training Club event held at the AXA Manchester branch in May, focusing on how to create customer advocacy, was extremely positive. Further learning events are planned in June, including health and safety training taking place at the AXA Reading branch and insight from loss adjusters, to be held at the AXA Birmingham branch in July. Whilst the AXA branches will host the events, the majority of the actual training and workshop facilitation will be delivered by external topic specialists, which has been welcomed by attendees.

Alasdair Stewart, Commercial Director at AXA Commercial Lines, comments: “We want to ensure the training is relevant, and what our brokers want, which is why we are live testing the first few sessions, and will adapt them based on feedback from delegates before rolling them out nationally. For example, our brokers are saying that they’d really like some help with social media and how to effectively use this as a tool to communicate with their customers, so we’ve listened to that and will be incorporating it into the programme.”

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RSA Group has agreed to acquire L’Union Canadienne for £94 million. This operation will more than double the company’s presence in the Quebec market.

“Our group strategy is to drive continued growth and strong profitability in our overseas markets,” RSA chief executive Simon Lee said in a statement.

RSA, Canada’s third-largest general insurer after its $425 million takeover of GCAN in 2010, is looking for small acquisitions to drive growth outside its home market but is not interested in big deals that would require external fundraising, Lee told Reuters in April.

The insurer, best-known in Britain for its More Than home and motor insurance brand, has a track record of small-scale takeovers, completing 50 acquisitions between 2005 and the end of 2011.

“To us, this is a classic RSA bolt-on acquisition,” Shore Capital analyst Eamonn Holmes said of the L’Union Canadienne deal. “Small enough to be paid for in cash, big enough to make a difference, we envisage L’Union Canadienne becoming a valuable element of RSA’s presence in Canada.”

RSA shares were 2.1 per cent higher by 10:07 a.m. EDT (1407 GMT), outperforming a 1.9 per cent rise in the FTSE 100 share index .FTSE.

L’Union Canadienne, part of Canada’s Co-operators General Insurance Company, had net written premiums of 169 million pounds last year, RSA said.

Reuters

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Jelf Employee Benefits has appointed Debbie Cohen as Healthcare Consultant to grow the company’s SME private medical insurance offering in London.  The move highlights the Group’s ambitious growth plans in the capital.

Reporting to Chris Cannon, Business Development Manager, Debbie will be based at the company’s new London office.  Formerly a Healthcare Consultant at John Stephen Associates IFA Ltd, Debbie has moved with her current client portfolio and brings with her a wealth of experience and expertise in SME private medical insurance, travel and dental insurance, all of whom will add to the Group’s offering at its London client base.

Debbie comments: “Over the years I have been very impressed by Jelf’s award-winning proposition.  With a strong presence in the health insurance market, the company is viewed as one of the top intermediaries in the UK.  By joining Jelf, I have the resources to provide my clients with the full range of employee benefits services, an area Jelf excels in, as well as enabling me to provide a high level of service to my clients.”

Chris added: “I am delighted to welcome Debbie on board – I have no doubt that she will make a fantastic addition to the Healthcare team.  Her appointment further demonstrates our investment to further grow our Employee Benefits team in the capital and really make inroads in the London market.  It is our aim to be able to provide our London-based clients with the full menu of Jelf’s services and Debbie’s appointment is another step towards achieving this.”

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Aon Affinity, the consumer, association and group program business of Aon Risk Solutions, has announced it completed on May 31 its acquisition of Access Plans, a marketing company specializing in turnkey, private-label membership benefit plans that provide discount products and services, protection benefits and retail services to more than one million customers in the United States and Canada. Aon Risk Solutions is the global risk management business of Aon.

Aon Affinity acquired Access Plans through the merger of a wholly owned subsidiary of Aon Affinity with Access Plans. This merger resulted in the acquisition of all of the outstanding shares of and options to acquire Access Plans’ common stock for an aggregate consideration of $70.102 million in cash.

Aon Affinity focuses on providing custom insurance and risk management programs to more than 200 major professional associations and corporations, serving 16.5 million individual customers.

Access Plans is the nation’s largest membership plan provider in the specialty rent-to-own market space. The company bundles a broad range of insurance and non-insurance products and services – from discounted medical, dental, vision and pharmacy services to groceries, restaurant meals and hotel rooms. These plans are sold to consumers primarily through more than 300 retail and rent-to-own businesses. Access Plans is expected to add approximately $18 million of revenue to Aon’s financials.

“The completion of this acquisition immediately expands the footprint of Aon Affinity. Access Plans’ consumer discount products will help us build relationships with new channel partners, resulting in differentiated offerings,” said Bill Vit, president of Aon Affinity. “With Aon’s breadth and depth of expertise, we are ready to help Access Plans’ legacy clients manage their business risk with the advice and offerings available through Aon Risk Solutions.”

Danny Wright, chairman and chief executive officer of Access Plans, added, “As a wholly owned subsidiary of Aon Affinity, Access Plans clients will have greater options as they benefit from the resources of the leading risk advisory in the world, Aon Risk Solutions.”

Access Plans’ existing complementary product and service portfolio across diversified affinity and discount product buyers will provide for cross-sell opportunities, including the marketing of Access Plans products and services to new clients as well as the marketing of Aon Affinity’s offerings to Access Plans clients.

The executive team and administrative staff of Access Plans will remain in their Norman, Okla. and Irving, Texas locations. With the addition of Access Plans’ 70 colleagues, the Aon Affinity team now has 1,270 U.S.-based colleagues. As a result of the transaction, Access Plans is no longer a publicly traded company and its common stock is no longer quoted on the OTC Bulletin Board.

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Xchanging recently organised a 150km cycle event for the Lloyd’s Insurance market on the roads around the South Downs and West Sussex coast.

The ride, which took place on 25th May, was made up of 75 members from the Lloyd’s Insurance Market who raised £8820. £2120 was raised by Atrium for its charity The National Brain Appeal, the remainder for the Evelina Children’s Hospital in London and the Vinoba Vidyalaya primary school in Shimoga, India.

The team, led by Max Pell of Xchanging, a local Littlehampton resident, tackled the lanes and villages of the South Downs and coast in West Sussex, specifically climbing Duncton Hill and Goodwood before heading south to the iconic East Beach Cafe. The afternoon ride saw the team climb the South Downs following country routes including the water meadows at Coldwaltham before returning to Dial Post.

Max Pell Managing Director UK Insurance Sector at Xchanging commented:

 “Covering 150km in one day is no mean feat but the whole team tackled the challenge with great enthusiasm. It was a thoroughly enjoyable experience and one I’d look forward to doing again. The two charities we are supporting mean a great deal to Xchanging and I thank each member of the team for their tireless fund raising and effort on the day.”

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QBE has announced changes to the structure of its regional UK & Ireland operations.  This follows the successful acquisition by QBE of the renewal rights to Brit UK’s regional operations in a deal that concluded on 13 April 2012.

Ray Cox has been appointed Chairman of UK & Ireland National and Elliot Miller has been appointed General Manager of UK & Ireland National.  At the same time, the company has reorganised its UK & Ireland operations into five regions, headed by:

– Scotland and Northern Ireland: Andy Fitzgerald

– North (Leeds & Manchester): Antony Broome

– Midlands and West (Birmingham &  Bristol): Tim Clarke

– London and South (London and Reading): Richard Beaumont

– Ireland: Matt Rafferty

David Kelly will head QBE’s office in Leeds, reporting to Antony Broome; Chris Bevan will head the Bristol team, reporting to Tim Clarke; and Paul Scott in Reading will report to Richard Beaumont.  While the business is being regionalised, each of the company’s UK offices will continue to operate under strong local leadership and a high level of empowerment.

QBE’s Stafford office will become a centre of excellence for its Fastflow proposition, providing support and capability to its UK regional network to deliver cost effective, efficient and market-leading products for smaller SMEs.

Commenting on the new structure, Ash Bathia, Chief Underwriting Officer for QBE’s Property Casualty & Motor business said:

“We are making excellent progress in our integration plans, setting us well on the way to achieving a scalable model to drive our ambition to be a leading player in the UK national market.  An important early milestone was to define the ongoing structure of our National operations, which have doubled in size following our acquisition of the Brit UK business. We are determined to deliver cost and operational efficiencies and better deployment of our highly skilled underwriting resource, while providing for greater local empowerment. This will ensure that we continue to offer our specialist expertise and excellent service to brokers and clients around the UK and Ireland.”

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Any AA-insured driver involved in a non-fault collision with an uninsured driver will not suffer loss of their excess or no-claim discount.

Britain’s leading car and home insurance broker has reached agreement with all insurers on its panel that AA customers won’t lose their no-claim discount or excess following a crash involving an uninsured driver.

It’s believed that the AA is the first major broker to offer an ‘uninsured driver promise’, regardless of the cost of damage or personal injury compensation to customers.

This announcement comes at a time when crashes involving uninsured drivers are costing the insurance industry around £380 million per year.  According to the Motor Insurers’ Bureau (MIB), around 1 out of every 25 drivers on Britain’s roads has no insurance.

Simon Douglas, director of AA Insurance, says: “Every year, uninsured drivers kill 160 and injure 23,000 innocent people.

 “And although the number of uninsured drivers is thankfully falling thanks to the introduction of Continuous Insurance Enforcement last year, the chances of being hit by an uninsured driver in Britain are still higher than almost anywhere else in Europe.

 “The likelihood of a successful recovery of damages from an uninsured driver is extremely low. They are often unemployed or on very low incomes, and frequently associated with other criminal activities.

 “What’s more, because offenders are means-tested the average penalty meted out by courts is just £200.”

While pointing out that it is a ‘no-claim’ not a ‘no-blame’ discount, Mr Douglas adds:  “It seems unfair that the innocent party should end up paying the penalty of a lost no-claim discount, which could be much greater than the penalty suffered by the uninsured driver, until such time as compensation is met through the MIB when a lost no-claim discount would be normally be ; restored.

 “I’m very glad, on behalf of our customers, that we have been able to secure this agreement.”

The AA has consistently called on the Government to impose much more harsh penalties on uninsured drivers that should at least reflect the premium they would pay were they honest drivers and could include, for repeat offenders, custodial sentences.

It is estimated that the cost of compensating the victims of uninsured drivers through the MIB adds £33 to the cost of every honestly-bought car insurance policy.