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AXA Assistance UK has extended its long-term partnership with specialist classic vehicle insurance broker Footman James to provide dedicated motor assistance and a new bespoke smartphone breakdown application.

The new deal will see AXA Assistance continue to provide roadside recovery and homestart services across the UK and Europe to Footman James’ 100,000 classic and modern vehicle insurance customers into 2016. AXA Assistance has been the motor breakdown provider to Footman James for nearly 20 years, and the scheme represents the largest that AXA Assistance services in the classic car and motorcycle market.

In addition to the renewal of the motor breakdown contract, AXA Assistance has developed a dedicated breakdown app designed specifically to respond to the needs of Footman James’ classic car and motorcycle insurance customers. Motorists can directly access breakdown and recovery services and the app uses GPRS technology to help locate the stranded motorist’s exact position. The app also provides live traffic updates, maps accident black-spot information and driving advice.

Paul Moloney, Head of Account Management at AXA Assistance, said: “Our commitment to delivering measurable, added-value services to our clients’ customers is an important factor in sustaining this long-term partnership with Footman James. By combining the established recovery service with responsive mobile technology we are working to ensure this valuable service remains relevant and meeting the needs of classic vehicle owners.”

Andy Fairchild, Managing Director of Footman James, said: “AXA Assistance recognises the importance of responding to the very specific needs of our classic car and motorcycle customers. As partners, they work closely with us to ensure the highest standards are maintained as well as looking at ways to further enhance our offering, such as the dedicated motor breakdown app we have launched.”

The services and insurance products are underwritten by Inter Partner Assistance, the underwriting arm and a fully owned subsidiary of AXA Assistance.

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European insurers appetite to exit run-off increasing according to a recent PwC survey.

PwC’s sixth survey, ‘Discontinued Insurance Business in Europe’ launched today, highlighted finality as the key objective for legacy insurance liabilities. Respondents are considering a wide range of mechanisms to deliver exits for their run-off business with outright disposals and solvent schemes of arrangement being the most commonly considered.

Dan Schwarzmann, leader of the solutions for discontinued insurance run-off team, PwC said:

“We are seeing increasing focus on legacy liabilities across Europe by large ongoing insurance organisations and in particular the exploration of exit options for portfolios which are no longer core to the business. This has led to a steady stream of exits over the past 12 months and we expect restructuring activity to continue across Europe in 2013.

“The extent of M&A activity in the run-off sector is unlikely to be inhibited by the delays to Solvency II’s implementation. The continued appetite of established run-off acquirers for transactions and the increasing attention on the sector by new sources of capital should result in a stream of deals in the next two years.

“We expect opt-out schemes to figure increasingly as owners of discontinued business across Europe look to pro-actively manage their legacy portfolios towards finality.”

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Aon Benfield announces the launch of its new weather reinsurance product that offers insurers protection against adverse weather losses in the UK.

Named WExcess, the index-based cover has been developed in partnership with Swiss Re and weather risk management expert CelsiusPro.

The product is designed to help mitigate the financial losses incurred by insurers during severe weather events, such as the recent UK winters which have been among the coldest in recent history.

It is based on official weather data and transparent, flexible triggers which can be tailored to each insurer’s individual risk profile and protection requirements.

Buyers of the protection are required to demonstrate an insurable interest and provide information to enable estimation of likely losses by providing at least five years’ incurred loss history for weather perils. The data also assist Aon Benfield to tailor the product to individual requirements.

Kurt Cripps, UK and Ireland Team product leader, at Aon Benfield said: “This index-based product is seen as an alternative to aggregate catastrophe reinsurance cover and can offer lower retention levels than traditional reinsurance solutions. The loss which will be suffered by the insurer on the occurrence of the pre-arranged trigger, which can be customised to business requirements, is calculated and agreed at the commencement of the policy on the basis of the insurer’s loss history; no further proof of loss is required in the event of a claim. The trigger is highly transparent and is calculated by leading experts in the weather risk management environment.”

Stuart Brown, Head Origination Weather & Energy at Swiss Re added: “Severe weather seriously impacts business processes and causes losses for our insurance clients across almost all sectors of industry. In recent years, we have seen the insurance costs of unpredictable weather events skyrocket, especially when it comes to property and motor lines. This new weather product gives insurers more protection against the costs of severe weather and this means that they can continue to offer highly comprehensive cover to their clients.”

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Nearly one in five (18 per cent) of those planning to retire this year will have outstanding debts, averaging £31,200 each, according to new figures released today by Prudential.

Its Class of 2013 research, the latest of the annual studies conducted by Prudential since 2008, tracks the plans and expectations of people entering retirement this year. The report shows that the average owed by people retiring with debts in 2013 has fallen by nearly a fifth since last year when the average owed was £38,200.

The drop in average debts is driven mainly by men. The average owed by men with debts plummeted from £45,300 in 2012 to £33,800 this year, while for women with debts it fell from £29,400 to £28,100. Twenty per cent of all male retirees will enter retirement with debt, compared to 16 per cent of females.

The source of debts has shifted, with an emphasis on unsecured borrowing. More than half (56 per cent) owe money on credit cards, while 21 per cent have outstanding bank loans and 19 per cent have overdrafts – an increase from 13 per cent since last year. However, fewer of this year’s retirees with debts owe money on their mortgages, down to 43 per cent from 50 per cent last year.

The overall proportion of those retiring with debts has remained the same as in 2012, at 18 per cent of retirees.

The drop in average debts is good news for the day-to-day finances of those retiring, with average monthly debt repayments falling to £215, from £257 in 2012. However, 22 per cent of those retiring in debt in 2013 have monthly repayments of £400 or more.

On average, retirees with debts expect it will take just under four years to clear the money they owe. One third (33 per cent) of people expect to pay off their debts in two years, while 12 per cent do not expect to ever be debt-free.

Vince Smith-Hughes, Prudential’s retirement income expert, said: “The fall in average debt owed by this year’s retirees is a welcome sign that people are paying off some of the money they owe before they stop working.

“Debt does not have to be a major issue for people in retirement as long as they have sufficient income, and realistic and manageable repayment programmes in place. There is plenty of free help and advice available through the Money Advice Service and Citizens Advice Bureau for those with debt issues.

“But when people’s finances are still under pressure, with expected retirement incomes at a six-year low according to our Class of 2013 study, it’s important to ensure debt repayments do not eat into retirement incomes too much or for too long. Paying off debt as early as possible – preferably while still working – will help to ensure that retirees have more disposal income, in turn enabling them to enjoy a more comfortable retirement.”

Prudential’s research results also show significant regional differences in expected retirement debts. People in Wales planning to retire this year are the most likely to have debts, with 26 per cent still owing money, while those in Yorkshire & Humberside are the least likely, with just 13 per cent expecting to take debts into retirement.

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The partner of a French sailor who was rescued off the coast of Australia after spending three days adrift on a life-raft on Monday said that his boat was not insured. 

Armelle Launay-Caillaud said Alain Delord may have escaped with his life but he would be counting the cost of the loss of the vessel, Tchouk Tchouk Nougat, which he was forced to abandon after the mast broke and the hull was damaged.

“It’s a straight loss because the boat wasn’t insured,” Launay-Caillaud told AFP.

“He’s lost 150,000 euros because insurers didn’t want to take it on before he left. His boat is his life. It’s why he gets up in the morning….

“As well as financial problems, there’s a human one: some people die of despair. It’s the same for him and his boat. It’s part of his life.”

Launay-Caillaud spoke to Delord on Sunday and said he told her that he thought death was on the horizon until he was picked up by a cruise ship which changed course to rescue him.

“His number was nearly up. He was staring death in the face. His life-raft flipped over several times,” she added.

Launay-Caillaud said Delord had previously lost a mast and seen his boat overturned but had never before been in such an extreme situation.

“He’s still a bit shaken up. He’s been through the wringer emotionally but he’s calming down. He’s annoyed as well because he doesn’t have any identity papers and has lost his bank card. He’s never been in such a situation before,” she added.

Delord spent more than 90 days at sea and was due to reach land on Tuesday morning in Hobart, Tasmania, where he will stay for a night before heading to Canberra, Launay-Caillaud added.

Delord, who set off on his voyage in early October, abandoned his yacht Tchouk Tchouk Nougat on Friday after the mast broke and the hull was damaged too far from land for a helicopter to reach him.

The Australian Maritime Safety Authority (AMSA) deployed three aircraft to airdrop food, water, communications equipment and a safety suit and had stayed in regular contact with him.

Rennes, France, Jan 21, 2013 (AFP)

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The latest Bank of Scotland Report on Jobs showed a marked rise in staff placements during December. In contrast to the weaker growth trends registered across the UK as a whole, Scotland saw the strongest increases in permanent and temporary appointments in eight and 23 months respectively. Recruiters largely linked this to greater client demand. Concurrently, average pay rose further, with the rates of inflation also quickening since November.

The Bank of Scotland Labour Market Barometer – a composite indicator designed to provide a single figure snapshot of labour market conditions – rose from 54.9 to 56.0 in December, its highest reading since May 2011. Above the long-run series average and the equivalent index for the UK as a whole, the Barometer was consistent with a strong improvement in Scotland’s job market at the end of 2012.

Donald MacRae, Chief Economist at Bank of Scotland, commented: “This latest Barometer shows the Scottish labour market improving at its fastest rate since May 2011. The number of people appointed to permanent jobs rose to an eight-month high while temporary job appointments increased at the strongest rate since January 2011. Vacancies for permanent staff rose strongly in the month.   These results suggest the Scottish economy has exited the recent period of slowdown and is entering 2013 in growth mode.”

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A leading rehabilitation case management firm has expanded its immediate medical assessment (IMA) service for insurers and solicitors to deliver improved benefits for the injured party.

Health & Case Management will provide enhanced case manager access to clinical information and feed injured party satisfaction scores back to the referrer.

The company’s IMA work on acute musculoskeletal injuries is handled by skilled healthcare professionals using a clinically robust telephone triage.

Swift assessment and reporting is now underpinned by a new, bespoke Clinical Database Resource, designed by the company’s Medical Advisory Board and synchronised with HCML’s IT systems.

If appropriate during the lifecycle of the claim, the process provides pathways to allow the injured party access to more intensive rehabilitation to maximise recovery and return to work outcomes.

HCML claims this evidenced-based approach manages the injured party journey smoothly and consistently, offering an effective end-to-end case management service that provides swifter and more cost-effective claims administration.

Case settlement durations on one third party administration programme (TPA) were reduced from an average of five months to around one month.

The company says positive injured party feedback can contribute to enhanced brand profile for referrers.  HCML now plans to provide its’ customers with more robust satisfaction scores and more detailed evaluation assessing added value from clinical outcomes.

Keith Bushnell, HCML’s chief executive officer, said: “On the back of our success providing early intervention IMA for the past six years, these improvements further strengthen our offering.

“HCML’s innovative stepped-care approach recognises the importance of empowering the injured party with timely information, guidance and advice.

“This can reduce the duration and cost of rehabilitation and ensures a clinically appropriate pathway for the injured party, avoiding the dangers of delays in assessment and treatment intervention and the possibility of over-medicalising conditions.”

The launch marks a watershed for HCML which has posted its maiden annual profit in 2011/12, driven by a 20 per cent increase in fee revenue.

Bushnell said a focus on innovation and delivering value-based solutions has been behind the firm’s recent success:

 “This company has always been focused around clinical rigour, but our recent attention has been on giving a great service and improved outcomes to the injured party to match that.

 “To achieve this we’ve better aligned ourselves with our customers’ objectives, invested in IT infrastructure and made greater use of our first rate medical advisory board.

 “We’ve recruited 24 new case managers since March 2012 to service increased volumes of IMA work for musculoskeletal injuries and we are seeing accelerating growth in 2012/13.

 “IMA volumes doubled to more than 19,000 cases in 2012 compared to 2011.”

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Aon Benfield Securities, the investment banking division of global reinsurance intermediary and capital advisor Aon Benfield, launches its latest report on the insurance-linked securities (ILS) market, which reviews the key trends witnessed during the fourth quarter of 2012.

The Insurance-Linked Securities Fourth Quarter Update 2012 reveals that new catastrophe bond issuance for the period reached USD1.89bn, and USD6.25bn for 2012 as a whole – a 35 percent increase on the full year 2011 figure and the highest ILS issuance volume since 2007.

A total of seven catastrophe bonds closed during the fourth quarter, including Compass Re 2012 – the largest single transaction of Q4 – which secured USD400m of U.S. hurricane and earthquake capacity for the National Union Fire Insurance Company of Pittsburgh, an affiliate of insurer AIG.

Meanwhile, the majority of Aon Benfield’s ILS Indices posted mark-to-market gains in Q4 2012, with the All Bond index rising to 2.1 per cent (2011: 1.7 per cent), the BB-rated Bond index decreasing to 1.4 per cent (2011: 1.7 per cent), the U.S. Hurricane Bond index increasing to 2.2 per cent (2011: 1.7 per cent), and the U.S. Earthquake Bond index increasing to 1.6 per cent (2011: 0.7 per cent).

Full year results for the indices were even more impressive, particularly for the All Bond index, which increased to 9.9 per cent (2011: 3.2 per cent).

Paul Schultz, Chief Executive Officer of Aon Benfield Securities, said: “Fourth quarter 2012 ILS issuance volumes were strong adding to the consistently impressive quarterly performances for the year as a whole. The All Bond index outperformed all the major benchmarks for the fourth quarter, mainly due to coupon returns, in what was a relatively steady pricing environment.”

Aon Benfield Securities forecasts strong ILS issuance volumes throughout 2013, with a solid pipeline for the first half of the year, primarily driven by U.S. risks.

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The insurance industry’s professional body, the Chartered Insurance Institute (CII) has awarded Electrical Contractors’ Insurance Company Ltd (ECIC) the prestigious ‘Chartered Insurers Status’.

Chartered status is the gold standard for excellence and integrity for companies in the insurance industry. It is an exclusive title only awarded to companies that meet rigorous criteria relating to professionalism and technical competency. All chartered insurers are committed to upholding the CII Code of Ethics, reinforcing the highest standard of professional practice and customer service in their business dealings.

Richard Forrest-Smith, Chief Underwriting Officer and Deputy Managing Director at ECIC, who holds the individual Chartered Insurer title has been appointed the company’s ‘responsible member’.

Richard said: “This accolade is a further demonstration of ECIC’s commitment to excellence and professionalism. Chartered status is a public declaration that all our staff believe in achieving the highest standards of behaviour, technical expertise and service to our clients. We will proactively strive to promote professionalism and integrity, not just in our own organisation, but across the industry. Chartered status is an important means of building confidence and trust among customers”

Commenting on the award, Roger Brown, ECIH Managing Director, added: “This is a tremendous achievement and one which everyone in the team can be proud of. It sets us apart from other insurers and is testament to the integrity of the ECIC staff and the quality of the company’s proposition within the insurance industry. We believe this award will send a powerful message to our brokers and clients that they should expect high standards of professionalism when working with us”

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EC Insurance Holdings Ltd (ECIH) has appointed David Metcalf as ECIH Group Finance Director.

David, who starts his new role this month, has over 21 years experience in the insurance sectors. He joins from MGM Advantage, the retirement income specialist, where he was Head of Finance. In his career, he has also held senior executive roles at ALICO, Aviva, UNUM and Ernst & Young.  He has lived in a number of overseas territories including Australia, the USA and Greece.

He will report directly to Roger Brown, ECIH Managing Director, and will be a board director on all three boards of ECIH and its subsidiaries Electrical Contractors’ Insurance Company Ltd (ECIC) and Electrical Contractors’ Insurance Services Ltd (ECIS).

Roger Brown, ECIH Managing Director, said: “David’s wealth of experience across the financial services and insurance sectors, both in the UK and internationally, will help shape the Group’s future objectives. We welcome the insight he will bring to ensure we achieve these goals.”

David added: “I am delighted to be joining the ECIH board at a time when the Group is looking to expand further and add yet more value to its proposition within the contracting sector. I look forward to working with Roger and the team.”

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New research by Gocompare.com has revealed that although 64 per cent of Brits are expecting 2013 to be a very difficult year for them financially, over 9.5 million UK consumers have not switched any of the 10 most common financial products including car insurance, home insurance, energy provider, credit card or mortgage lender. 

– 9% of drivers have not switched their car insurer

– 13% of consumers have not switched their home insurance

– 16% have not switched energy provider

– 24% have not switched their mortgage lender

– 40% have not switched their current account

– 25% have not switched their ISA or Savings accounts

– 24% have not switched their mobile phone network

– 20% have not switched their land line provider

– 20% have not switched credit cards

– 26% have not switched broadband provider

However, those consumers who are already hooked on switching are saving a packet on the things we need to have but hate paying for. Gocompare.com’s latest ‘Switched on to Switching’ research has found that:

40 per cent of drivers have switched their car insurer in the last 12 months to get a better deal. That’s nearly double the number who switched their insurance in 2009 (23%) so the message that comparing your insurance at every renewal is really getting through to consumers. However, it does mean that at their last renewal around 18 million2 drivers potentially missed out on reducing the cost of their car insurance. In 2012, customers using Gocompare.com saved an average of £391.51 on their car insurance.

33 per cent of householders with home insurance switched their home insurer in the last 12 months, up from 19 per cent in 2009. However, that still leaves nearly 17.5m3 households who didn’t switch their home insurer at their last renewal. The average saving made by Gocompare.com customers by switching their home insurance in 2012 was £125.66.

Just over 23 per cent of households have switched their energy provider in the last 12 months, which means that nearly 20 million haven’t. Energy companies have been under greater scrutiny from the Government who are encouraging consumers to shop around for the best tariffs for their circumstances. However, with thousands of fixed and variable tariffs available depending on your usage and location, finding the right one on your own is extremely difficult. But by using a reputable comparison site to find the most suitable tariff for your household takes just a few minutes. By switching their gas and electricity tariff in 2012, Gocompare.com customers saved up to £350.95.

Just 16 per cent of people with credit cards have switched to new cards in the last 12 months. That’s up from 10 per cent in 2009. Although the days of balance transfer offers piling up on the doormat may be over, there are still considerable savings to be made by transferring balances to cards with long 0% interest free periods if you can get them. UK consumers owe around £54.4 billion on credit cards with approximately two thirds of that being interest bearing. The average credit card APR is now 19.1%, so UK consumers are racking up around £6.85bn in interest each year, or £18.7m per day.

Barclaycard currently have several cards which may help consumers to pay down their debt more quickly. The first is a card offering a fixed 4.9% interest rate for 36 months for balance transfers and has a reduced balance transfer fee of 1.9%. The representative APR which you would revert to after 36 months is 18.9% variable.

Another card offers 0% interest for 24 months with a 3.2% balance transfer fee. The representative APR which you would revert to after 24 months is 17.9% variable.

Just 8 per cent of UK adults with life cover switched their life insurer in the last 12 months. Unlike car insurance which you generally have to renew each year, life insurance isn’t something you tend to think about once you’ve set it up. However, in light of the recent EU Gender Directive, which means that males and females should be offered the same insurance premiums if all other factors are equal, men who’ve bought life cover in the last few months may find that they can now get cheaper premiums.

– 15% of broadband customers switched their provider in the last 12 months

– 18% of mobile phone users switched their network provider in the last 12 months

– 17% of consumers with a land telephone line switched their provider in the last 12 months

– 18% of savers switched their ISA or deposit account in the last 12 months

– Only 10% of people with mortgages switched their mortgage provider in the last 12 months

John Miles, business development director at Gocompare.com, said: “The majority of Brits are expecting 2013 to be a very difficult year financially, but our research shows that millions of consumers could be missing out on hundreds of pounds worth of savings by not reviewing their outgoings and switching to better deals.

“Some consumers have never switched any of the most common financial products and they are often the people who could save most because they’ve stuck with the same provider year in and year out, never questioning what they’re paying. If one of your New Year’s resolutions was to sort out your finances, you could start by looking at the most obvious financial products you have and using a comparison site to quickly unearth savings. That way your 2013 finances may not be quite as strained as you had thought.”

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48% of companies will be considering new initiatives to engage, retain and reward staff in the next 12 months, according to research carried out by Jelf Employee Benefits.  Jelf says this is particularly encouraging, given the current climate.  The healthcare market may have been flat for a number of years but companies have an appetite for new ideas. 

Ronjit Bose, commercial director for Jelf Employee Benefits says: ‘To us this shows that as an industry we need to keep being creative.  Employers are actively seeking new ways to engage their staff, and options that may once have been the domain of much larger employers, such as flex, are now likely to be embraced by smaller employers. Companies are looking to us to be creative, and we have an obligation to deliver.’

However, in the same survey, the majority (54%) of companies feel there isn’t enough choice in terms of competition from insurers and hospitals.  Jelf believes that the lack of choice is bad for the whole industry: greater competition benefits the client when suppliers have to work harder to offer better service.

Ronjit Bose continues: ‘As an intermediary we have the privilege of being close to the client, and we see it as our job to let the market know where they can improve, and what clients are looking for is better choice, service and transparency from insurers and hospitals.’

The majority of companies state that price is their principle driver when reviewing their healthcare policies, but Jelf warns this can be a red herring.  The intermediary that just sells on price will not have a long relationship with their client.  Although price is important, the most important factor in a healthcare policy is that it works for the client.  Appropriateness of cover, good service and efficient claims management are all areas that need to work.

Ronjit Bose adds: ‘“Consultancy not broking” is the important differentiator between intermediaries.  Those that just see their clients once a year and sell on price are in a race to the bottom.  Employers deserve better, and ongoing support is vital for a healthcare policy to add value.  PMI can be a real differentiator for companies looking to engage with their staff, and intermediaries that consult – rather than broke – are the only ones in a position to help their clients get value out of their healthcare.’

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Aviva has appointed Susan Penwarden as chief underwriting officer (CUO) for Commercial, Corporate & Speciality Lines. 
Susan joins Aviva from RSA where she worked for 13 years, most recently as Group Specialty Portfolio Director. 


In her new role at Aviva, Susan will report directly into Axel Schmidt, Aviva’s UK and Ireland General Insurance CUO, and will have overall accountability for underwriting results and product development in all Commercial and CSR lines of business.

Commenting on her appointment, Axel said, “We are pleased to appoint someone of Susan’s calibre into this fundamentally important role.

“Susan joins Aviva at a very exciting time. In conjunction with the businesses, she will further drive our cycle management strategy across Commercial and Corporate and Speciality businesses. The market continues to be highly competitive in terms of rates and reflecting the uncertain economic conditions our customers are operating in; that said, it is more important than ever that we continue to focus on disciplined and profitable underwriting.

“One of the challenges we face is to work together with our brokers and customers to ensure we deploy our capacity at the appropriate rates. Our aim is to bring long-term pricing stability that ultimately benefits our customers while ensuring we are able to continue to deploy our capital in a wide range of propositions.”

Susan’s appointment further strengthens Aviva’s CUO community, which also includes Ian Ferguson, Intermediary and Partnerships CUO; Hayley Robinson, Personal Lines CUO; and John Tiernan, Corporate and Speciality Risk CUO.

Axel concluded, “This structure reflects the vital importance of underwriting, pricing and product development both in the individual businesses and organisationally across our businesses in the UK and Ireland, and is critical for the continued success on our world class underwriting journey.”

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Xchanging announces a partnership focused on the ‘Internet of every Thing’ which will help bridge the critical gap between Information and Operations Technology – or the IT-OT dilemma which is confounding business and technology executives worldwide.

Xchanging is actively engaged with enterprise customers in a variety of markets, many of which want to leverage opportunities arising from the ability for all machines, systems, buildings, utilities and even vehicles to more easily connect and communicate with enterprise applications.  MachineShop has pioneered a next-generation, cloud-based middleware service specifically focused on the opportunities and challenges arising from connecting enterprise applications to the ‘Internet of every Thing’  The MachineShop cloud service creates, aggregates, exposes and manages discrete API services that tame the overwhelming amount of data and complexity arising from ‘connected things.’

Increasingly referred to as the ‘Internet of every Thing’, billions and soon trillions of “things” will be IP-enabled and connected to the Internet.  Industry analysts agree that currently billions of devices are already connected on the internet and soon tens of billions will follow. Gartner Group has placed the ‘Internet of Things’ on its Top 10 Strategic Technology Trends for 2013.  Networking, hardware and storage companies have made great progress in establishing the physical connection between ‘things’ and the Internet. MachineShop is uniquely focused on the virtual infrastructure requirements in this emerging market. Xchanging is leveraging the power of this cloud-based service and combining it with its global competencies in delivering complex business solutions for business process management, application development, systems integration and managed solution delivery across multiple industries.

“Xchanging is pleased to partner with Machineshop to offer a customized set of industry solutions for the clients we serve,” said David Carpini, President of Xchanging Solutions (USA).  “We envision assisting our Insurance clients with usage based insurance premium calculations by being able to monitor physical assets insured; assisting our real estate clients by providing smart building applications, or assisting utility clients by solving their number one priority of helping to integrate their Information Technology platforms with their Operational Technology platforms.  The ability to unlock  the silos of data currently trapped in operational systems and make that data available in the IT ecosystem sets the stage for real-time, context based and intuitive applications leveraging Big Data and high end analytics.”

Michael Campbell, CEO and President of Machineshop says: “Leading solution providers and enterprises will literally transform their businesses using MachineShop’s cloud-based middleware service. The intersection of IT-OT has been a place of complexity, conflict and collisions until now. We are very excited to be working with Xchanging to deliver best in class solutions and help customers realize what’s truly possible in the ‘Internet of every Thing.’”

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With natural catastrophe losses for 2012 estimated at fifty percent less than last year’s losses of USD 120 billion, most reinsurers are not facing any material capital impact and remain within their annual catastrophe budgets. This has resulted in stabilisation of rates on property classes and no blanket rate increases at 1.1., according to the January 2013 renewals report <http://www.willisre.com/documents/Media_Room/Publication/Jan_2013_1st_View_REV.pdf> from Willis Re, the reinsurance arm of Willis Group Holdings (NYSE:WSH), the global insurance broker.

The 1st View report, entitled ‘Reinsurers Clear the Sandy Hurdle’ finds that, in general, International rates for Property Catastrophe business are risk adjusted flat to -5% and U.S. rates for Property Catastrophe are risk adjusted flat to -5% on loss free accounts, and +10% on loss impaired accounts.

In the report’s opening letter, Peter Hearn, Chairman, Willis Re and John Cavanagh, CEO, Willis Re comment: “In the absence of Superstorm Sandy, reinsurers would have found it difficult to resist buyer pressure for further concessions. As such, Sandy’s impact has helped to stabilize market pricing on an overall basis and reinsurers have largely delivered to their clients in terms of capacity and continuity.”

According to the report, internationally, Sandy has caused little impact, and despite the addition to the market of new capital and promising 2012 underwriting results, it is the repercussions of the global financial crisis which still influence conditions and pricing in the sector: investment returns are dwindling, primary companies in most mature markets are finding growth difficult and larger primary insurance groups are restructuring the way they buy reinsurance.

The report highlights that 2012 has been particularly difficult for the Marine market, which has suffered one of its worst underwriting years in recent history. Already suffering from the Costa Concordia and the deterioration of the Rena loss from 2011, Superstorm Sandy is widely expected to be the largest ever Marine loss with a disproportionate impact on the Marine market. The report states that there are large losses coming from yachts and pleasure craft, general cargo, imported cars, specie and inland Marine. In addition, the 1.1. 2013 Marine renewals are especially late due to uncertainty surrounding losses emanating from Sandy.

Many buyers have increased retentions on loss hit programs to help mitigate rate increases which are a minimum of +15%, even on loss-free offshore Energy excess of loss contracts. The P&I market is seeing minimum of 10% increases with International Group Reinsurance Program +40%. P&I Clubs are passing on increased reinsurance costs via original General Increases in the range of +7.5% to +10%.

Other renewal trends highlighted in the report include:
The capital base of the global reinsurance industry remains adequate and has benefitted from an accelerating inflow of new capital, particularly from long term investors drawn to event risk as an alternative non correlated investment class
It is a competitive environment for catastrophe bond issuance with third party capital activity picking up and broadening as investor demand outstrips issuer supply
In longer tail classes, frequency and severity of losses continue to decline and buyers continue to retain more
Whilst unlikely to impact retrocession market significantly, Superstorm Sandy slowed any potential downward rate movement. With clients who are buying additional vertical cover also willing to take higher retentions to maintain the same spend, limits, retentions and risk-adjusted pricing were flat in general
The U.K. Motor excess of loss market has faced very difficult and late renewals with substantial changes to both terms and conditions driven by loss activity and capacity withdrawal
Commenting on the conclusions of the report, Peter Hearn, Chairman Willis Re said:

“Overall, the global reinsurance market has maintained a measured and increasingly client-centric approach by providing adequate capacity to buyers, together with an increasingly differentiated approach at a client- and class-specific level. Final terms and conditions have, in most cases, been in line with client expectations, as reinsurers largely delivered on the undertakings they made in the run up to renewal.”

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Fitch Ratings has affirmed Hannover Rueckversicherung AG’s (Hannover Re) and its reinsurance subsidiary E+S Rueckversicherung AG’s (E+S Re) Insurer Financial Strength (IFS) ratings at ‘A+’ and Hannover Re’s Issuer Default Rating (IDR) at ‘A+’. All ratings have Stable Outlooks.

Fitch has simultaneously affirmed Hannover Finance (Lux) S.A.’s EUR500m subordinated notes, due in 2040, USD750m subordinated notes, due in 2024, EUR500m perpetual subordinated notes, and EUR500m subordinated notes, due in 2043, at ‘A-‘. All issues are guaranteed by Hannover Re on a subordinated basis.

The affirmation reflects Hannover Re’s strong level of risk-adjusted capitalisation and expectations of continued earnings resilience, with Fitch expecting losses arising from Hurricane Sandy to be contained within existing earnings forecasts.

The company’s Fitch-assessed capital adequacy remained largely unchanged at Q312, with a 17.2% increase in shareholders’ funds being offset by higher capital charges due to higher premium levels. Fitch notes that Hannover Re requires higher levels of capital to support the strong premium growth experienced over the past two years.

Hannover Re has issued hybrid bonds over the recent years as an equity substitute. At Q312, 21% of policyholder surplus comprised hybrid debt, although this rises close to 26% when considering the EUR500m issued in November 2012. While Fitch considers this level to be relatively high, the agency anticipates that the higher leverage will be temporary, and that the new issue will refinance the outstanding EUR750m instrument, which becomes redeemable in February 2014. In Fitch’s view, the extensive use of hybrid debt adversely affects the quality of Hannover Re’s capital, although the agency notes that the proportion of hybrid capital has declined compared with 2010.

Fitch notes that Hannover Re’s total financial debt leverage, 23% at Q312, is at the higher end of its peer group but continues to be at acceptable levels for the current rating level. Hannover Re also has higher levels of underwriting and investment leverage than some of its peers, which increases the likelihood of earnings volatility over the course of the insurance cycle. Hannover Re’s conservative investment portfolio and extensive use of retrocession somewhat offset the risk of highly volatile earnings and erosion of capital.

The key rating triggers that could result in an upgrade include:

–Net financial leverage consistently below 22%

–Fixed charge coverage consistently above 11x

–Combined ratio consistently below 97%

The key rating triggers that could result in a downgrade include:

–Net financial leverage consistently above 30%

–Fixed charge coverage consistently below 5x

–Combined ratio consistently above 103%

E+S Re’s rating continues to reflect its core status within the Hannover Re group. Fitch regards E+S Re as a core subsidiary of Hannover Re due to its position within the group as the primary vehicle for underwriting reinsurance business in Germany, which is considered a key market by the group. This is despite the presence of significant minority interests (E+S Re is 63.7%-owned by Hannover Re) and its distinct brand identity.

Hannover Re is one of the largest global reinsurers with gross premiums of EUR12.1bn in 2011 and shareholders’ equity (including minority interests) of EUR5.6bn at end-2011. The group transacts all lines of the non-life, life and health reinsurance business and has representative offices in 20 countries. Hannover Re is 50.2%-owned by Talanx AG, a wholly-owned subsidiary of Haftpflichtverband der Deutschen Industrie V.a.G.

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Local healthcare provider Simplyhealth has donated £1,500 to the Hampshire branch of national charity, SSAFA (Soldiers, Sailors, Airmen and Families Association Forces Help), from the proceeds of a recent dress down day.

Richard Leighton Chairman at SSAFA FH (Hampshire) comments; “We want to say a huge thank you to Simplyhealth for its generous donation and to its employees for nominating us as one of their chosen charities for November.

“Each year, our trained staff and network of 7,500 volunteers across the UK provide practical support and assistance to more than 44,000 people. This included 1,466 veterans in Hampshire.

“Simplyhealth’s donation will help us to continue to offer practical, emotional and financial support to anyone with any connection, past or present, to the Armed Forces in the local area.

“We help a whole range of people with different challenges; whether they are a serving family looking at adoption; a veteran in need of a new cooker; a mother needing a place to stay whilst her son recovers from an injury; or a family in need of a short respite break, we are here to help.”

Mark Day, spokesperson for Simplyhealth’s Andover Community Fund says; “We are committed to supporting our local communities, the armed forces have a big presence in and around Andover and we are pleased that our donation will help SSAFA to continue its great work in the area.”

SSAFA provides financial, practical and emotional assistance to anyone that is currently serving or has ever served in the Army, Navy or RAF, and their families. For more information visit www.ssafa.org.uk.

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Aetna International welcomes Caroline Pain, Head of International Marketing and Gary Impett, Business Development Manager, to further develop its insurance business within continental Europe, the UK and Ireland.

Both individuals bring a wealth of expertise to their respective roles. Caroline and Gary will work to enhance Aetna’s growth in 2013 by developing its client offering and business development goals across the international private medical insurance business.

Caroline joins the Aetna team following previous roles at Aviva and Norwich Union. At Aviva, Caroline directed the UK marketing activity and was accountable for a team of over 60 people across several locations in the UK. Gary has over 20 years’ client management experience in the healthcare industry where he successfully developed and managed a Private Medical Insurance portfolio of £30m.  As Principal Consultant he was instrumental in developing health and risk frameworks for employees to enable them to effectively manage their health, as well as, efficiently manage multiple budgets.

Caroline and Gary are the latest in a series of senior hires at the company, joining David Healy, General Manager for Europe and Nic Brown, Head of Sales for Aetna International, who arrived at Aetna at the start of 2012, and more recently Marco Bannerman who joined as Head of Global Partner Sales and Mike Lewars, Head of UK Intermediary Sales, who were both added to the Aetna team in June this year.

David Healy, General Manager for Europe, said, “I am pleased to welcome both Caroline and Gary to Aetna. They both have a deep knowledge of the healthcare industry and a great track record in driving growth and boosting sales performance. With many UK corporations seeking growth further afield and moving into new markets, and with existing employees traveling overseas more than ever, the international private medical insurance sector continues to go from strength-to-strength.”

He continues, “The health insurance sector is undergoing tremendous change at present. Providers need to be able to adapt and communicate their offerings clearly in a crowded marketplace. We have been investing in strengthening our team, clearly demonstrating our commitment to our customers and clients and putting them at the centre of everything we do.”

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AutoRek has issued a strong warning to financial institutions that it will be imperative to rethink current processes in light of the recent proposals outlining client money changes. Now that the FSA has closed its consultation period on Client Assets (CASS), asset managers, banks and insurance providers need to examine how they will reconcile their accounts in order to provide regulators with a clear picture of how client money is being handled.

The creation of sub-pools and more frequent CASS calculations will require firms to frequently align balances with details that are stored in administration systems so that positions can be calculated on a daily basis. Many firms will therefore be forced to examine their current processes and adopt new systems to improve financial data management. To achieve better controls, businesses will need to develop deployment methodologies that identify how they can move away from time-consuming, manual processes towards automated systems that enable the firm to complete more frequent reconciliations and meet client money regulations.

Jim Muir director of AutoRek comments on the challenges that the client money changes pose to financial organisations: “The FSA has vastly increased the size of its client money inspection teams in the last year and in today’s regulated markets anything that belongs to a retail client is subject to controls designed to reduce the risk exposure surrounding investments. However, in financial services where businesses are managing a high volume of operations and relying on a variety of different legacy systems, reconciling accounts can be a very cumbersome process, resulting in delays to the level of protection being provided and an over-reliance on those people that have historical knowledge of the business and can effectively operate the controls.”

Jim Muir continues to explain the importance of rethinking these processes: “There’s more to the client money rules than simply calculating the position clients are in. The operational processes need to be redesigned to capture adequate data, for example, clear client documentation regarding set-offs and the legal status of each bank account. There is also a real opportunity to put clients on a different commercial footing so that the firm’s funding requirements can be reduced, helping to free up valuable capital for other investments.”

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The French parliament voted Thursday to ban the use of bisphenol A, a chemical thought to have a toxic effect on the brain and nervous system, in baby food packaging next year and all food containers in 2015. 

The chemical, commonly known as BPA, is used in “polycarbonate” types of hard plastic bottles and as a protective lining in food and beverage cans.

It became a concern following evidence in lab animals of a toxic effect on the brain and nervous system. Some studies have found a link between exposure to BPA and coronary heart disease and reproductive disorders.

A law adopted in the upper house Senate imposed a “ban on the manufacture, import, export and commercialisation of all forms of food packaging containing bisphenol A”.

Several countries have introduced voluntary measures or laws to stop the manufacture of baby bottles with BPA and published guidelines on safer use of the containers.

In June 2010, the French parliament banned BPA-containing baby bottles.

Paris, Dec 13, 2012 (AFP)