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The British Insurance Brokers’ Association (BIBA) has announced the appointments of Brendan McManus, Chief Executive of Willis UK & Ireland and Ken Davidson, Chairman of Crispin Speers, to its board.

Brendan, who has invaluable experience of broking and the general insurance market, and Ken, Chairman of BIBA’s London Market Regional Committee (LMRC), will join the board at its next meeting on 26 January 2010.

Eric Galbraith, BIBA Chief Executive, said: “I look forward to welcoming Brendan and Ken to the board as I know that they will both bring invaluable understanding and experience of the broker market.”

Brendan McManusBrendan commented: “I look forward to getting involved and representing BIBA members on the many challenges that they face during 2010 and beyond.”

Ken DavidsonKen added: “It has been very rewarding to chair BIBA’s LMRC and I now look forward to representing the wider issues affecting all BIBA members.“

Brendan joined Willis in 2007 from Royal & SunAlliance (RSA) where he was Managing Director of the broker business, a role he held for three years after working in several different capacities.

Ken is a Past President of the Chartered Insurance Institute, Chairman of Crispin Speers&Partners, Lloyds Brokers and Chairman of several companies in the insurance/financial services industry.

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China Life Insurance Co. the country’s biggest life insurer by premiums, said Monday its insurance premium income in 2009 totaled CNY295 billion (US$43.38 billion).

The company didn’t provide a comparison figure, but earlier said its premium income in 2008 totaled CNY295.6 billion.

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Free phone calls for most people using their mobiles to claim benefits and pensions are announced by the Department for Work and Pensions today. From next week, six of the biggest mobile phone network companies will no longer charge their customers for calls to the Department’s 0800 Benefit Claim lines. Currently 12% of UK households use only mobile phones and do not have a land line.

Calls to claim benefits and state pension use 0800 numbers which are already free to customers using BT land lines and mobiles. But currently people calling 0800 numbers from other mobile  phone providers are charged  for these calls.

The Department has now reached agreement with O2, Orange, Tesco Mobile, T-Mobile, Virgin Mobile and Vodafone to end charges to their customers for mobile calls to around seventy of its 0800 numbers. These numbers are used by people making initial claims for benefit and pensions and to request emergency payments, such as crisis loans.

Together the six companies with whom the Department has now signed agreements cover over 90% of the mobile market in the UK.

Secretary of State for Work and Pensions, Yvette Cooper, said: “We don’t want people who lose their jobs or the poorest pensioners to be penalised when they need to claim benefits just because they call from a mobile phone. Lots of people need to use mobiles rather than landlines. “That’s why we’ve been working hard to get this deal to make sure people don’t lose out.”

The DWP estimate that there are around 60 million phone calls to its 0800 numbers each year, and around 15% (9 million) are from mobile phones.

Free mobile calls for benefit claimants starting from 18 January

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On May 19 and 20 the most senior and influential players in the insurance industry will converge on ExCeL London for BIBA 2010 – providing unrivalled sales and networking opportunities for any company wishing to target insurance brokers and intermediaries.

Expectations for BIBA 2010 are high following the huge success of the 2009 event in Manchester.

Despite the most challenging economic environment, nearly 160 exhibiting companies and over 3000 visitors, including more than 1500 brokers, attended BIBA 2009 – confirming the event’s position as the leading conference and exhibition for the insurance sector by far.

What happens at BIBA?

BIBA offers exhibitors a unique proposition: two full days of busy exhibition selling time, supported by a first class conference programme that attracts delegates and the media in large numbers.

The exhibition is the focal point of the event and, from there, delegates can select their own choice of conference sessions to attend – as many or as few as they please. And with not-to-be-missed speakers such as Sir Bob Geldof, Erin Brockovich, and Lord Sebastian Coe making appearances in recent years, alongside numerous industry focused seminars, you can be sure that brokers see BIBA as a must-attend event.

New format for 2010

The new style BIBA 2010 will be open for two full days. This will provide an easier build up and reduce accommodation and other costs for many exhibitors.

For delegates, the new open period of Wednesday and Thursday is expected to attract even more attendees than the previous Thursday/Friday format, while the full second day offers more choice for the increasing number of exhibition only visitors attending the event.

The 2009 attendance figures confirm that more brokers come to BIBA than any other insurance event. Staff from all BIBA member firms are entitled to complimentary entry to the conference and exhibition. Entry to the exhibition is free for any broker or intermediary, making sure that the hall is busy with non-BIBA member brokers too.

Visitors are predominantly owners and senior executives. They represent small to mediumsized businesses as well as large multinational firms, running commercial and personal lines.

And with most attending for the duration of the event, there are plenty of opportunities for relaxed networking outside the exhibition halls too.

Exhibitor profile

  • Accident and health
  • Aviation
  • Broker acquisition
  • Business recovery services
  • Captive insurance
  • Claims management
  • Commercial insurance
  • Compliance support
  • Computer insurance
  • Construction and engineering
  • Directors’ and officers’ liability
  • Document solutions
  • Employment law/health and safety
  • Environmental
  • Financial institutions
  • Fulfilment
  • General liability
  • Insurance brokers
  • Insurance company management
  • Insurers
  • IT/software
  • Legal expenses
  • Legal services
  • Loss adjusters
  • Marine, energy and industrial property
  • Marketing services
  • Medical malpractice
  • Networks
  • Pan-European claims handling
  • Personal lines
  • Premium finance
  • Professional bodies
  • Professional indemnity
  • Property owners insurance
  • Publishers
  • Risk management
  • Specialist insurers
  • Specialist underwriting agencies
  • Trade associations
  • Trade credit and political risk
  • Training support

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The prolonged cold spell affecting the UK has seen one of the UK’s leading car insurance companies experience a surge in calls of 57% from motorists whose vehicles have broken down due to the severe weather.

Record numbers have called the car insurance firm to report being unable to start their cars, or having suffered accidents due to the treacherous driving conditions.

Flat batteries affected more than a third of callers, with another significant problem being flat tyres on icy roads causing skidding.

A car insurance company has sent guides to driving in wintery weather to 300,000 customers to help reduce the number of accidents suffered, particularly important as the cold spell is forecast to continue for a short time at least.

A spokesperson has advised all motorists to start up their car regularly even if not using it in the present difficult conditions in order to prevent the battery going flat.

Last week the Association of British Insurers warned drivers against leaving their cars unattended with the engine running to defrost during the freezing weather.

Doing so not only exposes drivers to the risk of vehicle theft, but may also invalidate insurance policies.

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The UK government is failing exporters by refusing to underwrite the issue of bonds needed to win overseas orders and guarantee the performance of export contracts, according to Susan Ross – Aon Trade Credit director and chair of the British Exporters Association (BExA). As banks cut their lending limits and concentrate on shoring up their balance sheets, Mrs Ross is calling for the government to follow in the footsteps of its continental counterparts and play its part in providing bond support to boost UK exports and lead us out of the recession.

Capital goods orders – such as aircraft, new manufacturing lines and equipment for telecommunications or power generation – regularly require a financial guarantee, known as a performance bond. This is issued by the company’s bank to provide compensation if the equipment is not delivered on time or according to specification.

However, banks are rebuilding their balance sheets and taking a more cautious approach to lending and will only agree to issue such bonds if they have sufficient capacity in their overall limit on the company.  Exporters are finding that banks are reaching their lending limits rather sooner than before the credit crunch.  For example, one manufacturer lost a £3.5 million export contract as it failed to secure the issue of a bond.

Government assistance is allowed under European competition laws and the UK’s continental and North American competitors have access to bond support*.

Susan Ross, Aon Trade Credit director and chair of the British Exporters Association (BExA), said: “If we are to retain sustainable jobs in this country, we need to be exporting more.  We should be capitalising on the low pound now that the economic fortunes of our main trading partners, Northern Europe and the USA are picking up. Other countries’ governments recognise the problem and provide bond issue support. The UK government doesn’t even have this on its radar.

“At BExA, we have been aware for several years of the crucial nature of the support that is needed, which our continental European cousins have from their governments. We have been lobbying government at every opportunity but they just don’t want to listen. This has to change.”

Bond issue support should generate cash because the government receives a margin (equivalent to an insurance premium) from the manufacturer in return for the use of the government’s capital to underwrite the guarantee.

*Table of global government bond facilities available on request.

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AXA announced today the acquisition of Omniasig Life. With this operation, AXA enters the Romanian Life insurance market, in line with its objective of accelerating the development of its activities in the emerging countries, notably in Central and Eastern Europe.

After the buyout of the minority interests of its Hungarian, Czech and Polish subsidiaries held by the EBRD in December 2009, the acquisition of Omniasig Life represents for AXA an excellent opportunity for its development in a high growth potential market of Central and Eastern Europe.

The Romanian market, with its low life insurance penetration rate1 compared to the rest of the European Union (0.4%2, with a life insurance market of ca. Euro 0.5 billion in 2008), offers to AXA an important growth potential.

Created in 1997, Omniasig Life sells protection products, representing premiums of Euro 12 million in 2008, through a network of ca. 1,400 agents (o/w a quarter is proprietary channel).

The closing of this operation is subject amongst others to regulatory approval and is expected to take place during the 1st half-year of 2010.

Note:
1 Premiums / GDP.
2 Western Europe: 5.25% and Central & Eastern Europe: 0.74% (source: Swiss Re, sigma No3/2009).

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Brit Insurance, today announces the appointments of Neil Russell and Joachim Tolle as underwriters in its Global Markets business unit.They take up their new positions immediately.

Neil Russell has over 15 years of industry experience, most recently spending over a decade at Lexington Underwriting Company where he managed their North American Property accounts at Lloyd’s. He will continue to specialise in North American Property in his new role at Brit Insurance and will report to Tom Rowley, North American Open Market Class Underwriter.

Joachim Tolle joins Brit Insurance after three years at AIG UK Ltd, where he had responsibility for major financial institutions accounts. He will report to Neil Beaton, Financial Institutions Class Underwriter.

Matthew Wilson, CEO of Brit Global Markets, commented: “Our focus on active, cross-cycle portfolio management helps us to attract the best underwriting talent across the entire spectrum of business we write. I am delighted to welcome Neil and Joachim to our team.”

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matthias aellig Swiss Life Chief Risk OfficerThe Swiss Life Group has appointed Matthias Aellig (39), formerly Chief Actuary Life of Zurich Switzerland, as its new Chief Risk Officer, with effect from the second quarter of 2010.

Thomas Buess, Chief Financial Officer of the Swiss Life Group: “We are delighted to announce that Matthias Aellig is joining Swiss Life. As a recognised expert,  his specialist knowledge and wealth of experience in all areas of risk management will be a real asset to our Group.”

Matthias Aellig holds a doctorate in physics. His previous professional experience includes working as a consultant for McKinsey & Company, as Chief Actuary Life of Winterthur Group and, most recently, as Chief Actuary of Zurich Life Switzerland. In his new role, he will be responsible for risk management, compliance and actuarial services at the Swiss Life Group. He will report to the Group CFO.

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ING announced today that it has completed the sale of its Swiss Private Banking business to Julius Baer, the leading pure-play Swiss Private Banking group.

As announced on 7 October 2009, the divestment is in line with ING’s Back to Basics strategy to focus on fewer franchises and reduce the complexity of the group.

The transaction will generate an estimated net profit for ING of approximately EUR 150 million. ING Private Banking in the Benelux and Central Eastern Europe remain part of the core business of the Bank.

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Italy’s UBI Banca is in exclusive talks with insurer Aviva to sell a minority stake in its Banca Popolare di Ancona unit, a source close to the issue said on Thursday.

The source said due diligence was under way. Aviva bought 50 percent plus one share of UBI Banca’s life insurance unit in 2008 for 65 million euros (57.6 million pounds).

The Radiocor news agency said the stake could be up to 20 percent of Pop Ancona. However, the source put the possible stake at up to 10 percent.

“We’re talking about a small stake for a small sum,” said the source, who spoke on condition of anonymity.

UBI declined to comment.

Pop Ancona has 259 branches and had profits of 137 million euros in 2008.
With Reuters

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    The Met Office has issued a weather warning for all UK regions. Widespread icy roads are expected from 0201 Fri 15 Jan to 2359 Fri 15 Jan.

    The public are advised to take extra care and refer to Traffic for further advice on road conditions.

    To take action to prevent or protect your home or business against water damage from burst or frozen pipes you can find all you need to know about flood and natural disaster insurance below:

    Advice on coping with bad weather when driving

    Advice to motorists during ‘big freeze’

    Property owners at risk from serious water damage claims

    All you need to know about flood and natural disaster insurance

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    The White House and labor unions unveiled a breakthrough deal Thursday to clear a major obstacle blocking President Barack Obama’s all-out campaign to remake US health care, his top domestic goal.

    The announcement gave a much-needed boost to Obama and his Democratic allies as they strove in intense marathon talks to meld rival Senate and House of Representatives versions of legislation to enact the historic overhaul.

    “We are on the doorstep” of a historic achievement, the president told Democrats in the House of Representatives as they held their annual retreat to map the way to November mid-term elections.

    Democrats, eager for what would be a major victory, said they hoped to overcome the last hurdles to craft a final compromise by the weekend and pass it before the president’s State of the Union speech, just weeks away.

    The party’s top leaders in Congress were expected to the White House well after nightfall to continue their intense, marathon talks, an Obama aide said.

    Obama used his rare visit to the US Congress to try to steel the resolve of House Democrats worried about paying a price in November mid-term elections for backing the legislation.

    “If Republicans want to campaign against what we’ve done by standing up for the status quo and for insurance companies over American families and businesses, that is a fight I want to have,” said the president.

    Democrats working on the final compromise had next-to-no margin for error:

    The Senate passed its bill on Christmas Eve by exactly the 60 votes needed and the House got just two more than the 218 needed seven weeks earlier.

    But they took a critical step forward when labor unions announced a deal in which they accepted a watered-down version of the Senate bill’s new taxes on generous health plans — like those their members have — to fund the overhaul.

    Union leaders told reporters on a conference call to unveil the accord that they would have preferred to go another route but that they would fight for the final bill and that the House and Senate had endorsed their approach.

    “We think that everybody is on board with this,” said Richard Trumka, president of the largest US labor federation, the AFL-CIO. Gerry McEntee, who heads the largest union of government workers, said they and their Democratic allies were “ready to fight” for the bill.

    Republicans, seemingly united in opposition to the plan, have said they plan to harness public doubts about the legislation ahead of the mid-term elections, in which a sitting US president’s party typically loses seats.

    Several other disputes stood in the way of crafting a compromise that could be sent to the non-partisan Congressional Budget Office for a formal assessment of its likely impact, cost, and effect on the soaring US deficit.

    A previous CBO score showed the legislation would have cut roughly 130 billion dollars off the deficit over the first 10 years.

    The legislation, which would usher in the most sweeping overhaul of its kind in four decades, aims to extend coverage to more than 30 million of the

    36 million Americans who lack health insurance and curb abusive practices by private insurers who provide most Americans’ coverage.

    Recent public opinion polls have found deep skepticism about the bill, with a large segment disappointed that the sweeping legislation does not go far enough.

    The White House and Democrats were also looking to resolve another dispute centered on whether health care “exchanges” — marketplaces where consumers could comparison-shop for coverage — would be national or state-by-state.

    “We are very, very close” to agreeing on a final plan, said Obama spokesman Robert Gibbs.

    The United States is the world’s richest nation but the only industrialized democracy that does not provide health care coverage to all of its citizens.

    The United States spends more than double what Britain, France and Germany do per person on health care.

    But it lags behind other countries in life expectancy and infant mortality, according to the Organization for Economic Cooperation and Development (OECD).

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    US Treasury Secretary Timothy Geithner has agreed to testify before a congressional committee over the controversial government bailout of insurance giant AIG during the financial crisis, the panel said Thursday.

    Geithner said separately Thursday that he was not involved in any decision related to the disclosure of details about the terms of the 2008 federal bailout of American International Group.

    A congressional panel Wednesday subpoenaed documents on the bailout, including from Geithner, who was president of the Federal Reserve Bank of New York before his current appointment.

    The House of Representatives Oversight and Government Reform Committee said that internal AIG emails obtained by the panel to date “indicate that the (New York Fed) may have urged AIG to keep secret the details of the counterparty payments, despite the fact that taxpayer dollars made the payments possible.”

    Committee chairman Edolphus Towns said Thursday he “received confirmation”

    from Geithner’s office that he would testify before the committee on January 27.

    Towns had said his committee was seeking information on payments made to AIG counterparties — major global banks including Goldman Sachs, Morgan Stanley, Barclays, Bank of America, Deutsche Bank, and Societe Generale.

    The panel seeks emails, phone logs and meeting notes from the New York Fed and Geithner, among others, on the discussions held ahead of the bailout decision.

    In an interview Thursday with the CNBC broadcasting network, Geithner said he was not involved in decisions about disclosing details of payments to AIG counterparties.

    “You know I have not looked at those memos actually. I was not involved in that decision. But I do think the Fed — the Fed did disclose all of that information subsequently,” he said.

    “I think they made the right thing disclosing. It’s important that the American people see all of this information.”

    The New York Fed said on Wednesday it would provide any relevant material to the congressional panel.

    “We will work with the committee to provide relevant information as appropriate,” said Deborah Kilroe, the bank’s spokeswoman.

    Some lawmakers have called for Geithner’s resignation.

    Asked to comment, Geithner said: “Oh, that’s the judgment that the president has to make.

    “You know, as long as I have the chance to help him do this, fix these problems, I’ll be honored to do it,” he said, citing the financial and economic problems gripping the country as it recovers from a brutal recession.

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      Confused.com, the leading insurance price comparison website in the UK announced today the launch of its French beta version which is online on www.lelynx.fr.

      The official launch is announced for February with a significant motto: « Alors gardez un œil sur Lelynx.fr » which exactly means « keep an eye on the lynx» !

      Confused.com arrival on the French market was ‘a trade secret’. According to our sources, many insurers marketing department have been in touch early 2009 by Confused.com with the objective to benchmark the French market. The investigation seems to be positive.

      The beta version is now online (www.lelynx.com) and highlighted its star product: car insurances which will be the first quotes available in few weeks. At the moment doing a quite is impossible, but an email subscription is available to receive additional information.

      The look and feel of the beta version of lelynx.fr, is very basic but the final one could be completely different as lelynx.fr is announcing as a leading comparison site in France.

      The French subsidiary of Confused.com, lelynx.fr is following the launch of radstreator.com, the same insurance comparison site for the Spanish market.

      Giant aggregator, Confused.com generates 15 millions of car insurance quotes for 1,4 millions policies distributed to 89 insurers partner. Those figures are much more greater than the first leading comparison site in France: assurland.com who do around 6 millions of quote per year.

      This is a bit early to have information on confused.com strategy in France as Managers maintain the silence regarding lelynx.fr offer range, the partners and the means of the French subsidiary to stand apart on a very competitive market.

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      Aviva’s Financial Adviser Academy has welcomed 5,000 members since launch.

      The academy started in March 2008 in partnership with the Chartered Insurance Institute (CII). It promotes the financial advice profession and offers an education package which gives financial advisers an excellent way of improving their qualifications and attaining the CII Diploma in Financial Planning.

      Since the Aviva Financial Adviser Academy started:

      • More than 2,800 members have sat a CII Diploma exam in Financial Planning exam.
      • 51% of academy members achieved a pass or distinction.
      • 99% advisers surveyed say they would use the Financial Adviser Academy again.
      • 89% of advisers surveyed would recommend the academy to a friend.

      Angela Seymour-Jackson, intermediary and partnerships director at Aviva, said: “We have been delighted by the number of advisers that have joined Aviva’s Financial Adviser Academy. We recognise that the world of financial advice is changing fast – particularly with the changes brought about by the Retail Distribution Review – and the number of advisers that are attending the academy indicates that the industry is embracing these changes and is determined to achieve a recognised higher-level qualification and raise their professional standing.”

      Support for advisers using the academy builds throughout the year to include:

      • Tools and guidance to make it easier to start and get the most out of study time
        Studying for the diploma might seem like a daunting task, but Aviva’s self-study planning tools and study techniques make it easier. Advisers can find help to apply their acquired technical knowledge through online case studies and self-study questions.
      • Support from Aviva’s team of specialist trainers and consultants
        Aviva’s training team has many years’ experience helping financial advisers through exams. The team host ‘virtual classroom’ conference calls as well as face-to-face revision sessions and provide online training support including podcast and webcast presentations.
      • Access to a recommended package of CII learning materials at a competitive price
        Aviva has arranged a competitive cost for a range of CII learning materials, to complement how advisers want to study. The package can be bought from the CII after completing registration and joining the academy.
      • Focused support
        Advisers must accumulate a minimum of 140 credits, 80 of which must be at diploma level, which is equivalent to sitting four of the Diploma in Financial Planning units. The academy supports learning for J01, J02, J04, J05 and J06. The academy will continue to be updated as new standards are finalised and published by the Financial Services Skills Council (FSSC).

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        According to met forecasters, flash flooding could be expected as Britons brace themselves for the latest phase of winter weather chaos. While the snow flurries were moving north up to Scotland, temperatures were expected to rise across the rest of the UK.

        Sky weather presenter Sarah Pennock, warning of heavy rain on Friday, said: “We wouldn’t normally expect a thaw to cause significant flooding.

        “But with a sudden rise in temperature, and some heavy downpours, we could see some local flash flooding. “Particularly at risk are those places that have several inches of lying snow in northwestern and central parts.”

        The Federation of Small Businesses (FSB) said the weather was bringing the UK economy to a “standstill” at an estimated cost of at least £600m a day.

        To take action to prevent or protect your home or business against water damage from burst or frozen pipes you can find all you need to know about flood and natural disaster insurance below:

        Property owners at risk from serious water damage claims

        All you need to know about flood and natural disaster insurance

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        German reiMunich RE CEO Nikolaus von Bomhardnsurer Munich RE Wednesday still expects return on investment for 2010 that is noticeably below 4%, its Chief Executive Nikolaus von Bomhard said.

        The Munich-based company further predicts its return on risk adjusted capital of 15% after tax over the renewal cycle. The company also expects more sustainable earnings as the result of less volatility in its investments.

        The repeated outlook statements were presented by von Bomhard at an investor conference in New York.

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        The World Bank said Wednesday it planned to extend an additional 100 million dollars in emergency aid to Haiti to help recovery and reconstruction from a devastating earthquake.

        The grant money would help the impoverished Caribbean nation recover from a massive 7.0-magnitude quake Tuesday that caused extensive damage and casualties, the bank said in a statement.

        “This is a shocking event and it is crucial that the international community supports the Haitian people at this critical time,” Robert Zoellick, president of the multilateral development lender, said in a statement.

        “The World Bank is mobilizing significant financial assistance and sending a team to help assess damage and reconstruction needs. Our thoughts are with the people of Haiti, our staff, and our UN colleagues.”

        The funding is subject to approval by the institution’s board of directors, said the 186-nation bank, headquartered in Washington. The statement did not provide a date for the board decision.

        The World Bank noted that its International Development Association had extended 308 million dollars in interest-free loans to Haiti since 2005.

        The bank currently has 14 main projects there, including disaster risk management.

        Zoellick said the bank would use its existing projects in Haiti, including those that focus on education and community-driven development, “to provide assistance quickly and effectively.”

        The bank said it was sending experts to work with the Haitian government and its international partners to assess needs and losses and plan for recovery and reconstruction.

        The Global Facility for Disaster Reduction and Recovery, a multilateral support system, has allocated 250,000 dollars for that assessment, the Washington-based bank said.

        “Going forward, the World Bank plans to provide seed resources to establish a multi-donor trust fund, the Haiti Reconstruction Fund, to mobilize international support for recovery and reconstruction process.”

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          Rescuers, sniffer dogs, equipment and supplies headed to Haiti by air and sea Thursday in a global response to a horror earthquake feared to have killed more than 100,000 people.

          US President Barack Obama, spearheading international efforts, ordered a sweeping military and civilian operation, as governments and aid groups unlocked funds and appeals were launched on an array of Internet sites.

          Much of the capital of the destitute Caribbean nation was reduced to rubble by Tuesday’s 7.0-magnitude quake but the airport was operational, allowing international relief by air as well as sea.

          “I have directed my administration to respond with a swift, coordinated and aggressive effort to save lives,” Obama said as US civilian and military experts began landing in Haiti and US aircraft searched for survivors.

          “The people of Haiti will have the full support of the United States in the urgent effort to rescue those trapped beneath the rubble and to deliver the humanitarian relief, food, water and medicine that Haitians will need.”

          “The priority is to find survivors,” Elisabeth Byrs, a spokeswoman for the UN’s Office for the Coordination of Humanitarian Affairs, said as the UN mobilised search and rescue teams.

          “We are working against the clock,” she said.

          “We don’t have a clear assessment right now of what the situation on the ground is,” he said.

          The USS Carl Vinson aircraft carrier was en route and set to arrive Thursday, while destroyers and more Coast Guard ships were on the way,

          The World Bank said it would provide an extra 100 million dollars in aid to Haiti, which has long suffered unrest, crime, political tumult and natural disasters.

          “This is a shocking event and it is crucial that the international community supports the Haitian people at this critical time,” said Robert Zoellick, president of the 186-nation development lender.

          The International Federation of Red Cross and Red Crescent Societies said it was gearing up to help a “maximum of three million people”, based on numbers on the ground, and was drawing on emergency stocks in Haiti.

          The Red Cross launched a 10-million-dollar appeal for donations and the World Food Programme said it could quickly provide 15,000 tonnes of food.

          The World Health Organization deployed specialists to help handle mass casualties and corpses, warning of the danger of communicable diseases such as diarrhea.

          Latin American nations, many with experience of earthquakes and with UN peacekeepers in Haiti, scrambled to help.

          Cuba, which felt the quake, sent 30 doctors to add to its medical staff already in Haiti. Brazil said it was sending 10 million dollars in immediate aid, while Peru, Venezuela, Mexico, Colombia, Guatamala and Chile also promised help.

          Canada readied two warships, helicopters and planes with supplies, as well as a large relief and rescue force.

          From the Asia-Pacific, Australia pledged nine million dollars. Taiwan, whose ambassador to Haiti was hurt in the quake, South Korea and New Zealand also offered aid.

          In Europe, the European Commission released three million euros in emergency assistance, while Britain, France, Germany, Italy, the Netherlands and Spain all volunteered help. A plane carrying search and rescue teams left from Moscow and Russia pledged to send a field hospital.

          Aid organizations, impromptu groups and individuals used the Internet and Twitter to make rally donations, bolstering their messages with harrowing footage from Haiti’s ruins.

          Indonesian Foreign Minister Marty Natalegawa, whose country was at the center of the 2004 Asian tsunami which killed more than 220,000 people, appealed for the world to help Haiti at a meeting of Asian ministers.

          “As a country that has been itself devastated by similar situations we are absolutely saddened… We call on the international community, including ourself, to do what it can to assist them,” he said.

          Japan pledged to help Haiti but said it was still studying how much financial and technical assistance to give, a government spokesman said.