Aria Assistance, which provides emergency assistance services to travellers across the globe, has achieved Care Quality Commission (CQC) registration for two of its key services, further underpinning its reputation for clinical expertise and commitment to customer service across its travel and medical assistance services. The categories are:
– Transport services, triage and medical advice provided remotely
– Treatment of disease, disorder or injury
Registration is not currently mandatory for firms like Aria Assistance. Nor is it easy to achieve, but Aria Assistance stood in good stead with the strong medical protocols and disciplines that enable it to manage insurance costs while having accessible clinical expertise 24/7.
Registration will also underpin Aria Assistance’s continuing development of new and innovative services. As well as delivering in the UK full nurse led triage services, arrangement of domiciliary care services, undertaking medical escort services and providing detailed travel and health advice remotely, Aria Assistance now has the added option of undertaking travel and health vaccinations, something it believes to be unique in the industry.
Aria Assistance operations director David StClair said, ”This registration provides an independent confirmation of the excellence of the strong and stable team of committed professionals that we have at our assistance centre.
“Equally important is that it opens the doors for the development of new services for our business partners.”