Aria Assistance continues to add to the range of services it offers to add value to its business partners brands, choosing best-of-breed partners for each service, and has now chosen its partner for rapid replacement of personal items.
It has teamed up with Life Continuity, who will deliver replacements for lost keys, credit cards and phones quickly and without fuss. Stringent checks and procedures ensure security without causing delays. Aria Assistance has integrated the service delivery into its 24/7 contact centre process to provide customers with a seamless experience. Whilst Life Continuity is best known for its flagship SpareKeys service, it also has comprehensive solutions for credit cards and mobile phones, complete with SIM card.
The agreement further fulfils the promise of Aria Assistance, to provide a single source of insurance and assistance services in the UK and Ireland. Aria Assistance is a leading provider of roadside assistance, travel insurance services, home emergency assistance and health assistance solutions. It is the power behind the white-labelled insurance and assistance added-value service offered by household-name banks, insurers and motoring organisations, and enjoys the buying power to offer services at best-possible rates.
Peter Dingle, commercial director of Aria Assistance commented “Working with Life Continuity is a natural fit, given the strong customer service ethic which our two companies share.”
Edward Madden, Director at Life Continuity, said: “We’re delighted to be associated with such a prominent and well respected figure in the emergency assistance market, and look forward to our partnership developing further in the coming months.”
