Allianz Claims announced the appointment of Jamie Nicholson into the newly-created role of customer service controller.
Based in Bristol, Jamie Nicholson will be responsible for identifying immediate service improvement opportunities in the Retail and Commercial divisions, before reviewing the current service provision in relation to customer requirements.
Mr Nicholson will be looking to identify both short-term actions and longer-term recommendations in order to improve service and enhance the market position of Allianz. Mr Nicholson has over 20 years’ experience of the industry and will bring with him a wealth of operational and customer service knowledge.
