1st Central has significantly ramped up its fight against insurance fraud, to include the formation of a new 29 member strong, cross-business counter fraud team. The dedicated team has been established over the past three months under the management of Glen Marr, who joined 1st Central in December 2011 as Director of Fraud.
Committed to protecting honest policyholders, 1st Central has also embraced the opportunity to work alongside the industry to tackle fraud, and already successfully referred a number of cases to the Insurance Fraud Enforcement Department (IFED), who it is working closely with. Recognising the value of a collaborative industry fraud strategy, the company is seconding its newest recruit to the fraud team to the Insurance Fraud Bureau (IFB) for up to six months. Luke Brennand, will begin his secondment with the IFB in May, undertaking a wide variety of roles including research, analysis and operational development. 1st Central is also represented on the newly formed IFB Technical Board.
Glen Marr, Director of Fraud at 1st Central comments: “We are passionate about driving down the cost of motor insurance for our honest policyholders, and our zero tolerance of fraud supports this business goal. We’ve moved swiftly on a number of fronts over the past three months to robustly tackle application and claims fraud, and our fraud prevention and detection strategy incorporates industry collaboration. We look forward to Luke’s secondment and working very closely with the IFB”.
Phil Bird, IFB Director, concludes: “At the heart of the industry’s fight against organised insurance fraud, the IFB welcomes opportunities to exchange knowledge, skills and experience with our partners. The IFB has provided a number of secondment opportunities and continues to host tailored training workshops, as requested by our customers.
“1st Central’s six month secondment will see Luke immersed in everything from handling incoming fraud intelligence to developing live Police operations. We look forward to welcoming Luke to our team in May.”
